We ship domestic and international! All orders are fulfilled Monday through Friday, excluding weekends and holidays. Most orders take 1 business day to process after order confirmation. All orders are shipped via USPS First Class with delivery confirmation / Priority Mail. You will receive an email confirmation when your order has shipped. Please note it may take up to 48 hours for tracking status to be updated on the USPS website.

Allow 2-7 business days to receive your order after it has been processed. Please allow up to 21 days for international shipping. We are not responsible for unexpected shipping delays caused by circumstances related to the courier, weather or other state of emergency.

Non-personalized item:

New Products purchased from DivotiUSA on eBay can be returned for refund or exchange within a 30-day period from the date of purchase. Returned products must be received in new, unused and resalable condition. We will accept with no restocking fee. Shipping and handling fees are not refundable. Divoti Inc. reserves the right to refuse receipt of returned product should that product not meet Divoti Inc's criteria for new, unused or resalable condition. Used products may not be returned for refund or exchange.

All products must be received in new, resalable condition or shipment will be deemed unacceptable and returned at the customer's expense. All returned shipping charges will be assumed by the customer.

Personalized / custom engraved item:

We cannot accept returns or exchanges that have been engraved or worn unless there is in fact a defect in craftsmanship or any engraving mistake was made by us. Items with scratches, tears, dents, or tarnish are not refundable.

Order entry or shipping errors must be identified and claimed within 14 days of receipt of shipment by contacting Divoti Inc Customer Service on eBay.

Re-Styled wants you to be 100% happy with your purchase. If you are unhappy with your purchase, you can return the products for store credit or a refund within 30 days of purchase. If for any reason you change your mind after receiving the order, we are happy to offer you a full refund if the product is unopened and has been returned to us within 30 days.

Buyer is responsible for postage costs. Please, contact us if you have any problems with your order before opening a case or leaving negative feedback. Our team will do our best to resolve any issues.