📦 Packaging & Sizes

All orders are supplied in 2-metre lengths for easier handling and installation.
While many sellers provide 1-metre sections, we ship longer pieces to help you complete your project more efficiently.

Example: If you order 20 metres, you will receive 10 pieces of 2 metres each.

Each order is securely packed in strong 2-metre cartons. The number of pieces per carton may vary depending on the profile design, as coving sizes differ.

🛡️ Secure Transit

To ensure safe delivery, we may use off-cut materials or protective fillers inside the box to prevent movement during transport.
➡️ Please check all contents carefully on arrival, as your ordered items may be placed beneath the protective materials.

🚚 Dispatch & Delivery

• Orders placed before 12:00 noon are dispatched the same working day.

• Orders placed after 12:00 noon are dispatched on the next working day.

• Our courier partners operate Monday to Friday – no dispatches are made at weekends.

• Standard delivery time is 2–5 working days, depending on courier service.

⏳ We always dispatch promptly, but please note that courier delays are outside of our control.

💳 Payment

All transactions are processed securely through the eBay managed payment system.
We accept all major payment options available on eBay, including credit and debit cards, PayPal, Apple Pay and Google Pay (depending on your location).

Your payment is handled directly by eBay, giving you full protection and peace of mind throughout the purchase process.

🚚 Important Shipping Information

Due to the size of our products (2 metres in length), most couriers do not accept these parcels.
➡️ To avoid any issues or delays, please only use the return labels provided by us.

If you need to return your order, simply contact us via eBay Messages and we will send you the correct return label to ensure smooth delivery.

📦 Damaged or Faulty Items

If your parcel arrives damaged, please:

• 📸 Take clear photos of the damaged item and packaging

• 🏷️ Ensure the product label (barcode/sticker) is visible in the photo

• 📄 Keep all packaging and documents until the case is resolved

We will then arrange a replacement or a full refund, depending on your preference.

❌ Non-Returnable Items

• Used, altered, or damaged items not in original condition

• Returns requested after 30 days of delivery

💬 If you have any questions about the return process, please contact us through eBay Messages. We’re here to help and ensure everything goes smoothly.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.