Please make payment for your item within 3 days of purchase. If payments are not made within 3 Days we reserve the right to cancel your order.

Through eBay Managed Payments a variety of payments are accepted including PayPal, Credit Card, AfterPay, Bank Deposit/EFT.

Ulublu delivers our range of products Australia wide using a number of delivery partners including, but not limited to: Australia Post, StarTrack, Couriers Please and Direct Freight Express. All items are shipped from our warehouse in Brisbane, Australia. All pricing on this site includes standard shipping using one of the aforementioned carriers*, we will select which carrier depending on delivery location (*excludes heavy or oversized items where freight will need to be quoted).

Orders are dispatched usually within 2 business days and shipping times are estimated between 3-7 business days depending on your location within Australia. Remote areas please allow additional time, or select an Express Postage option to ensure you receive your items in the fastest possible time. A tracking number will be sent to you detailing the carrier used for your items through eBay. This is to be used to track and trace the item during transit time.

Express Postage is available on most items, if you require express postage for an item that doesn't offer this as an option, please contact us and we will provide a quote for Express shipping to you.

International Shipping, please read carefully: If you are an international buyer, shipping times will vary from those estimates stated on eBay, please allow up to 21 days for parcels to arrive from time of cleared payment. Currently we are only able to ship to New Zealand and the United States due to freight contraints. We utilise both DHL and Australia Post EMS Shipping for international shipments. 

Please note: Your country may charge additional import duty on products purchased from outside your location. It is your responsibility to find out if any customs or import duties/taxes would apply to your order when buying from Australia. Please check your customs imports website for information, please do not confuse these import duties for additional postal charges as they are not, and Ulublu will not be responsible for any import duties or taxes payable upon goods entering your country.

Ulublu offers a full 30 day money back guarantee on all items we sell subject to the following terms and conditions. If you are not completely satisfied with your purchase please message us and we will make arrangements for a full refund of the purchase price less shipping once goods have been returned to us.

If the product was shipped free of charge, a $10 restocking fee will apply for change of mind returns to cover the cost of postage and handling initially incurred.

All goods must be in original condition, original packaging and fit for resale. If they are not we will NOT offer a refund under any circumstances. Cost of shipping the goods back to us is the sole responsibility of the purchaser as we do not pay return shipping fees unless the item is deemed by us at Ulublu to be faulty or not as described (in this case a postage paid label can be supplied or will be issued through eBay). Ulublu does not and will not refund the cost of shipping your item to or from our facilities under any circumstances. We will only offer a refund on the original purchase price if the item is faulty, or not as described. If you simply change your mind or decide you don't want the item, we have a 30 day change of mind policy whereby if the goods were shipped free of charge, we will issue a refund less a $10 restocking fee to cover postage and handling incurred initally. Please note toilets, macerators, and clothing that has been worn are unable to be returned due to sanitation requirements. Please choose carefully on this basis.

By purchasing from our store you agree to these terms and conditions, and confirm that you understand the terms of sale of our items.

ULUBLU 100% Australian. Inspired by Aussie icons from the World Heritage listed “Uluru” to the crystal clear waters of the Great Barrier Reef. From the Hills Hoist to the Winged Keel, Ulublu is True Blue Aussie. Ulublu offers ridgy-didge products at mates rates, with Bonzer products and a fair dinkum seal of approval you’ll be stoked.

As we are an online retailer, the best way to contact us is using the eBay Message system.

We are here for our customers, and we strive to get you your items in a timely manner. If for some reason something goes wrong in supplying your order, please reach out as we wish to rectify any issues promptly. We appreciate your business, and if you have any queries or questions before or after the sale, please don't hesitate to contact us we are happy to help.