Orders ship and tracking uploaded within 24-48 business hours. We use established carriers such as FedEx or USPS depending on destination and item size. International orders are processed through eBay's International Shipping program. You are welcome to message us if you have questions about availability.

Returns are handled in accordance with eBay's return policy. If there's an issue, please send a message before opening a return so we can review and resolve it quickly. Most concerns are handled through direct communication. Additional details are available in the return policy section of our eBay store.

Since 2010, House Of Hauntz has specialized in premium Halloween animatronics, masks, and props. Every item we offer is intentionally selected with trusted manufacturers and distributors. We focus on quality, authenticity, and presentation — whether the item is for a professional haunt, a collector display, or a home setup. Independently operated and carefully curated, we are committed to accurate listings, careful packing, and straightforward communication. Halloween isn't seasonal to us — it's what we do year-round. Explore the full House Of Hauntz collection through our eBay store.