Toyota Land Cruiser 4Runner OEM Jack 09111-60060

• We aim to provide 100% customer satisfaction. If you have any quesitons/concerns/problems about your order, please reach out to us, especially before initialting a return or leaving negative feedback, and please allow us up to 1 business day to respond. The Cruiser world is small and we want to earn your repeat business.
• If you need something that is not listed, please contact us. We have many parts that we have not had a chance to list on eBay!
• Business hours are Monday-Friday 9-5 CST. If you message us outside of this time, expect a response the next business day.

• To keep our prices as low as possible, many of our new items are bulk packaged (i.e. seals/gaskets), so you may receive an item in a non-oem bag. Typically, Toyota packs 10 items per bag. Rest assured the item is the same OEM product that you see in the ad.
• All of our used parts are tested before shipping. We won't ship something that does not pass. Again, we are looking for your repeat business.
• To protect both buyer and seller, all used items have a unique marking that denotes the product came from us. In addition, electrical items have special tape to prevent tampering. There are no returns if this is tampered with.
• We do not take measurements on any items. We suggest asking in a forum or look for schematics to find what you need.
• We do not accept offers. Any offer will not receive a reply.
• We do not take any requests for additional pics or specific photos. We are a small business and there just is not enough bandwidth for this.

Returns:

• Do you accept returns? Yes, items that are new, unopened will receive a 100% refund. Items that are openened, installed, damaged, or anything other than the condition they left in are subject up to a 100% deduction per eBay's guidelines. Anyone misusing the Returns policy will be reported to eBay and you will be blocked from any future purchases.

• I received a tracking number but it shows my package has not shipped. First, we don't play the "create a label and ship it 2-3 days later" game. That is frustrating and a poor experience for our customers. That said, all the major carriers, especially USPS, are having delays. We are seeing transit times take up to 10 business days along with very delayed/incorrect statuses correctly. We've see many times where it says label created or picked up, a week goes by with no update and then it says out for delivery. Additionally, we can drop your package off at USPS, but they may take 1-2 days to process it before it will begin transit. USPS is shorthanded and cannot always process the volume of packages and letters they receive in a single day. Again, we ask for your patience as there is nothing that we can do and is beyond our control. Rest assured, your product has shipped and is in transit.
• When do you ship? We ship Monday-Friday. We do not ship on weekends or holidays. If the USPS is closed, we do not ship and your order will go out on the next business day.
• How quickly do you ship? Per eBay, we have 3 business days to process your order. Unofficially, most items will process within 24-48 hours. We are not responsible for items once it leaves our possession.
• Do you offer expedited shipping? Currently we do not offer expedited shipping.
• When/how can I expect my item to arrive? Economy shipping will go whatever method we decide based on location, price, weight and size. Items will ship using the most economical method, which may take up to 10 business days, although this is very atypical.
• Do you ship to PO Boxes? No, we do not ship to PO Boxes. Since our prices include shipping, we have to be able to choose the shipping carrier, and with PO Boxes we are limited to USPS which may not always be the best option.