Victron Energy Sun Inverter 12/250 15A IEC SIN121251100

Delivery is between Monday - Friday 8am - 6.30pm.

We offer a Next Working Day Delivery service based on orders placed before 16.00 Monday - Friday. If an order is placed after 16.00 on Friday, the item will be dispatched Monday for Tuesday delivery.

Please note that we are not open during bank holidays so any orders placed on a bank holiday will be dispatched the next working day.

We do everything we can to meet the delivery time specified, however occasionally delivery times may be affected by factors beyond our control and delivery days cannot be guaranteed. We will inform you if we become aware of an unexpected delay. We reserve the right to alter or amend delivery times in exceptional circumstances.

Due to the contract we have with our couriers we are only able deliver to addresses within UK Mainland unless the advert suggests otherwise.

Delivery of Battery Chargers/Inverters/Accessories

For delivery of these items we can also use Royal Mail and are able to deliver to all the British Isles.

Delivery of Batteries

For the delivery of Batteries we use DHL, DPD and for larger items or quantities or we use a pallet service. Unfortunately this means we are unable to deliver to the following areas: AB31 - AB38, AB40 - AB56, KW1 - KW17, PA20 - PA78, PH4 - PH50, IV, HS, JE, IM, BT, Channel Islands & Ireland.

Please note that if your order is made up of a combination of items, deliveries may, on occasion be made separately. If there are any issues with the items we must be notified within 7 days of the delivery. Risk in the goods will pass to you upon receipt of delivery.

If for any reason you no longer require your item, you can return the item in a new and unused condition within 30 days for a refund, please see our returns address below:

Battery Megastore
Unit 29 Alexandra Way,
Ashchurch,
Tewkesbury,
Gloucestershire,
GL20 8NB

Please ensure to include your order details so we can quickly refund you.

We unfortunately will not reimburse any return costs met by yourself.

If you have received an item that does not fit, we can arrange for the courier to collect the incorrect item and deliver the correct one in one transaction however they do charge £15 for doing this.

By clicking to buy you are agreeing to be bound by the terms and conditions set out here.

Opening hours

We are open Monday to Friday from 8am until 5.30pm.

We are closed on both Saturday and Sunday, orders can be taken but you will not receive replies to messages until the Monday.

If you purchase online, the item will be posted to your address on the order unless we are advised prior to the item being dispatched. As a mail order service and will be subject to the terms and conditions set out here. If you want to buy your item from our store or over the phone at the eBay price please advise at the time of order.

All of our products come with long warranties and in the event of the item becoming faulty, please see our warranty procedure below:
If you have fully charged your battery and think it is faulty there are 2 options on how to process your warranty claim:

Option 1 - Having the battery tested yourself

Take the battery to a local garage for a battery test. Make sure the battery is fully charged and over 12volts when the test is performed. Ensure that the voltage is shown on the test report.

Send the test report via fax, email or post with a copy of your invoice or order number. Make sure your address and phone number is included.

When we have received the test report and the invoice we will call you to arrange a new product to be sent to you and collection of the faulty item.

Option 2 - Returning the battery for Test

Call us with your invoice / order number, we will then take a deposit of £20 and collect your battery for testing.

If the battery is faulty we will refund your deposit and send you a replacement battery.

If your battery is not faulty we will send the battery back to you with the print out from the tester. The battery will be sent back fully charged and ready to use.

Under the warranty no refunds will be issued.

Please note:
A Warranty Replacement is invalid as a result of:
a) Normal wear and tear
b) Failure to follow the instruction manual
c) Negligent and improper storage, usage or installation
d) Unauthorised modifications to the battery
e) The use of so-called means of improvement
f) Warranties are void if the under 10.6V

Alphaline / Hankook Leisure Batteries

The warranty of Alphaline / Hankook Leisure Batteries is reduced if used for the following applications:
Live Aboard usage: 1 Year
Commercial and Industrial usage: 1 Year
Electric fence usage: 6 Months

To claim on the warranty of your item, you will need a copy of your invoice or invoice number.

Unwanted Items

We will accept unwanted goods returned to us in unused condition within 30 days of purchase. The goods must be accompanied by proof of purchase and appropriate notes. Please do not return an item to us without documentation on the strength of an email or telephone conversation we may have had. We deal with many customers and it is not possible to remember every individual case. If you are sending unwanted goods back they must be in a resalable condition otherwise they will not be accepted as unused. We cannot issue refunds for used goods (i.e. when you try to install the item you forfeit your right to cancel).

Receipt/ Guarantee

The receipt for your item will be emailed to the email address provided through eBay. Please print out and keep your receipt. In the event of having to make a warranty claim you will need to be able to prove that you bought the item from us and not all marketplace systems keep sale details indefinitely.

Liability information

Short deliveries must be reported within 24 hours of receipt. If your item arrives and appears to have been damaged in transit, please do not accept delivery.
Many of our products are intended for professional installation. We will not be held liable for any damage to person or object caused by incorrect installation of our products. If you are unsure about the correct way to install a product please seek advice from a qualified person or contact our technical team.

Delivery information

Our stock computer is not linked to the internet quantity available. We do our best to make sure that we have everything in stock that we list on the internet but occasionally we get caught out when stock drops to low levels. In this case we will offer a full refund or an upgrade. In most instances we use UK Mail as our courier of choice. For certain deliveries we also use a pallet company or our own transport.

Delivery addresses

Once the item has been shipped is not possible to change the delivery address. It is crucial that you spell your address correctly and include your postcode accurately because our system takes your text directly and imports it into our dispatch system. Errors can cause delays or even the need to rebook a parcel at your expense if your data entry is the cause of the problem. It is also crucial that you provide a valid contact number for delivery.

Waste Battery Regulations

Under the Waste Battery Regulations, Battery Megastore are now offering a take back scheme for all portable waste batteries, you can return your waste batteries to our business premises in person.
Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com
Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.

WEEE

With effect from July 2007, the UK's Waste Electrical and Electronic Equipment (WEEE) Regulations require that all producers of electrical equipment are now obliged to pay for these items to be recycled when they become waste. These regulations also require that all retailers both actively assist in delivering a UK wide WEEE collection infrastructure and encourage the participation of consumers in recycling electronic equipment.

So that you can get your waste electrical goods recycled, we have contributed towards a national fund to assist local councils to further develop their existing waste electronics collection facilities, which will in turn allow producers of this equipment to meet their obligations. To remind consumers to recycle, all electrical items sold now carry the 'crossed out wheeled bin' symbol.

Battery Megastore Ltd was created as a straightforward way for you to buy batteries at competitive prices either over the internet or via telephone. All of our prices quoted on ebay are fully inclusive of VAT and delivery - there are no hidden extras.

We directly import batteries from the manufacturer allowing you, the customer, to benefit from not only extremely competitive prices but also by having direct access to premium quality products. We are one of the UK's fastest growing stored energy suppliers and we are committed to providing comprehensive information and a top quality product range at a highly competitive price point.

We pride ourselves in supplying our quality products across a whole range of clients and applications. We work hard to supply an efficient service to all of our customers, from large industrial organisations and battery wholesalers, UPS battery banks for financial institutions through to individual consumers purchasing single car batteries.

We have experienced strong growth since its beginnings in 2000. This is all thanks to our valued customers who have decided to change the way they buy batteries and benefit from a more competitive offering.

Your feedback is extremely important to us, so if you have any suggestions as to how we can improve any aspect of our battery service, please email us directly.

We value your custom and hope that you decide to use Battery Megastore Ltd for your purchases. Try us, you won't be disappointed.

Yours sincerely
Battery Megastore Team