We tend to ship the order same or next business day

All our products are stocked and shipped from our store in Sydney, Australia

A custom made product may be shipped directly from our overseas manufacturing unit with prior an agreement with customer

We understand easy return and convenient shipping plays a vital role when it comes to online shopping. Therefore we aim to provide best possible methods of handling returns.

Most of items qualify for 60 days free returns – Please check the return eligibility of the item under ebay product highlights

We do not charge a restocking fee, however shipping charges paid on order are non-refundable

If you would like to exchange an item for colour or size, shipping charges for exchange will apply. We will advise you of the reduced charges for exchange to save you as much as possible

If you like to exchange an item or return for a refund, please contact us by sending a message before opening a return case on ebay for a simplified solution and avoid delay in handling return and adding a layer of complexity

You should expect to receive your refund within 3 days when your returned item has been received back by us.

We aim to provide you top quality products for a very competitive price to let you enjoy best value of your money.

All our products are sources from reliable and quality manufacturers. We also manufacture a variety of our own products, which enables us to keep our prices lower as well as controlling the quality standards.

We believe in customer satisfaction and high service standards for a greater shopping experience with us.

We leave positive feedback to all our valued customers and expect the same.

Gentry Choice is where you can shop with confidence and pride