What is included:

• TELE System TS UP 4K Stealth Smart Box Dongle Stick
• Model: TS UP 4K Stealth
  
• Remote control with “mouse” functionality
• HDMI Lead
• Power supply 5V with Micro USB cable
• IR Adaptor
• User Manual ( IT )

Warranty is 12 Months RTB.

• Paypal
• Credit / Debit Cards ( No surcharges) , call number in Business Profile below this listing.
  We accept all Debit Cards, Visa , Mastercard and Amex.

PLEASE ENSURE YOU INCLUDE WITH YOUR PAYMENT:
FULL NAME & ADDRESS INCLUDING POSTCODE
CONTACT TELEPHONE NUMBER REQUIRED FOR COURIERS.

Orders will be sent via the most cost effective and secure method we find appropriate such as:
Royal mail Recorded, Special or Registered, UPS, Interlink Express, TNT or others couriers. All deliveries will require a signature.
Item will only be shipped to credit card billing address or PayPal confirmed address.
UK stocks will shipped within 1-2 working days. Please note that Saturdays or Bank Holidays are not classed as working days. Sometimes problems can occur in transit which is out of our control due to third parties and we cannot be held responsible for any delay outside of our control.

The Free Shipping Offer when available in the listings refers to Mainland UK only (excluding Scottish Highlands & Northern Ireland).
( Note that extra charges to areas outside of the UK Mainland only apply to large items such as meters, receivers , dishes etc. It does not apply to small items sent by Royal mail such as cams and viewing cards.)

Remote Areas / Non UK Mainland:
Scottish Highlands and Islands Postcodes as follow: ZE, KW, IV, PH, HS, PA, KA
Northern Ireland, Isle of Man, and Isles of Scilly - Postcodes as follow: BT, IM, TR
Channel Islands
If in doubt, please contact us prior to ordering and we will advise accordingly.

Republic of Ireland, Europe and Worldwide Countries, please check the delivery charges in the appropriate listings.

International buyers – Please note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Once your goods have been dispatched, you are still able to cancel your order within 14 days under the Distance Selling Regulations. A full refund will be issued not including postage and packing fee. If the product was purchased with a "Free shipping" offer then we reserve the right to deduct any postage & packaging costs incurred by us.

Goods must be returned in an unused and unopened condition within 14 days, Return postage and any additional postage and packing charges will be within the buyer’s responsibility. Original postage and packing fees are NOT refundable.

We would advise that you enclose a cover note on the outside of the package including your order details and reason for return to ensure there are no delays with refunding your payment. When returning goods we would always recommend using a ‘signed for’ delivery service to ensure the goods arrive back safely. When the goods are received by us, we shall process the agreed refund amount within 5 days.

All products returned will be inspected to ensure they are returned in brand new condition and re-saleable condition. Genuinely faulty goods will be replaced if returned to us within 14 working days, however we must be advised of any faulty goods upon receipt of the item (Please note that the above terms does not apply to products sold as seen or without any warranty) It is the customers responsibility to pay for and ship the item back to us.

All non-faulty or items ordered in error will be subject to a 25% restocking fee minus postage charge. Any items missing from order should be reported to us within 48hrs of receipt. Return address: Below in Business Seller Information.

Faulty or damaged goods: In the unusual event that you should receive goods from us that are damaged or defective, you must notify us within 24-48 hours maximum. If a product arrives damaged or faulty, Creative Satellite Ltd reserves the right to acquire photographic evidence before progressing to resolve the problem.

Where deemed possible we will replace any faulty/damaged components rather than replacing the whole item. We will always ensure that the product received is suitable for use and of satisfactory condition, and will endeavor to solve any problem as efficiently as possible.

Satellite viewing cards are exempt from our Return Policy , at our discretion we might be able to compromise therefore please contact us first. Viewing cards must be unused and Not activated.

Due to the nature of the product, we are unable to guarantee subscription viewing cards, should the broadcaster decide to cease broadcasting or alter its programming content from those currently advertised, change schedules, satellite position, or card is misused and / or cancelled by the Broadcaster.

Viewing cards are provided strictly for domestic use only, no advice or warranty will be given for use in public houses, bars and any other commercial premises.