Shipping
Domestic shipping
Free Shipiing(Economy shipping) (Small packet SAL ) 11 to 23 business days No tracking number
cost+$5 (Standard Shipping)(Small packet AIR) 5 to 10 business days No tracking number
cost+$25 (Expedited Shipping)(EMS or DHL) 1 to 4 business days Tracking number available
International shipping
Canada,Mexico,Russian Federation,Europe,Asia
cost+$5 (Standard Shipping)(Small packet AIR) 6 to 18 business days No tracking number
cost+$30 (Expedited Shipping)(EMS or DHL) 2 to 8 business days Tracking number available
Brazil,N. and S. America
cost+$10 (Standard Shipping)(Small packet AIR) 10 to 18 business days No tracking number
cost+$40 (Expedited Shipping)(EMS or DHL) 2 to 8 business days Tracking number available
Economy Shipping and Standard Shipping do not have a tracking number.
Please contact us if you want to keep track of.
I will send you an invoice.
Expedited Shipping has tracking.
It can not decide whether it is either DHL or EMS.
Please note that it will be selected here by product.
Depending on the weather in Japan and the country of arrival, the state of the country, and the progress of customs clearance, it may be later than the usual arrival date.
We can not control it.
In that case, please understand and wait until the product arrives.
Terms of Sale
If returned by customer, it will be refunded within 30 days.
RETURN POLICY
- Damage or dissatisfaction:
If you have problems with the product, please email me. I want customers to be 100% satisfied.
Please return within 30 days before receiving the item for refund. If you receive the wrong item (not the product listed), we will refund you the full amount including the return postage to Japan. However, the shipping cost of the first order is not included in the refund.
In addition, the shipping fee for returns due to the buyer's convenience will be refunded by the buyer. Also, the shipping fee for the first order is not included in the refund, only the product price will be refunded.
- Purchase lost or not received:
If you have never purchased, please contact us. We will track packages again at Japan Post or DHL. As a result of the investigation, we will issue a refund if we can not find it.