eBay

Payment Policy Shipping Policy Returns Policy Warranty Policy

Full & complete payment must be cleared prior to dispatch
Payment methods: Credit Card over the phone, bank deposit, EFT, money order/cheque, PayPal

We are unable to deliver to PO Boxes
Please provide a daytime delivery address where someone will be available to sign for the freight
All orders will be sent with a tracking number
Dispatch of stocked items is generally the same or next business day upon cleared payment
Dispatch of made to order items will be per the published lead times
Freight costs are as levied as per the published charges
Unless otherwise requested all freight will be “authority to leave - safe location only”

Returns will ONLY be accepted upon approval from 4x4 DIRECT in writing.
Returns MUST include correct documentation and a RETURNS MERCHANDISE AUTHORITY number (RMA)
Returns are ALL subject to a 20% restocking fee to be paid upon approval.
Incorrectly supplied items or genuine warranty claims will not be subject to a restocking fee
Returns MUST be received within 14 days of return approval
All returns MUST be in original packaging, unused and in resalable condition
Return shipping MUST be paid by the buyer unless otherwise approved

All items are brand new and covered by the published manufacturer’s warranty, unless otherwise stated.
Return shipping for any warranty claims MUST be paid by the buyer unless otherwise approved
All warranty claims MUST be prior approved by 4x4 DIRECT in writing
All attempts have been taken to use accurate images and descriptions which are to be considered indicative ONLY of the product supplied