Lightweight CRM for Small Business

Still managing leads in Excel, Google Sheets or even a notebook?

That works when you have 10 prospects.

It becomes a problem when you have 100.

Who needs a follow-up?

Who asked you to call next week?

Which quote is still waiting for a decision?

Which leads haven't been contacted?

And which potential customers simply disappeared because nobody remembered to follow up?

We build a simple, lightweight CRM for small businesses that puts your leads, conversations and follow-ups in one place.

No enterprise complexity. Just the tools you actually need to sell.

WHAT YOUR CRM CAN INCLUDE

Depending on the agreed scope:

✓ Lead management
✓ Contact database
✓ Sales pipeline
✓ Custom pipeline stages
✓ Lead status tracking
✓ Contact notes
✓ Call notes
✓ Communication history
✓ Follow-up reminders
✓ Tasks
✓ Next-action tracking
✓ Lead source tracking
✓ Search & filters
✓ Basic sales statistics
✓ Conversion tracking
✓ User accounts
✓ Other agreed business fields

THE MAIN GOAL: NEVER LOSE A LEAD BECAUSE YOU FORGOT TO FOLLOW UP

Most small businesses don't need hundreds of CRM features.

They need to know:

Who is this customer?

When did we last speak?

What did we discuss?

What stage is the deal in?

What should happen next?

When do I need to follow up?

That's what this CRM is built around.

SIMPLE SALES PIPELINE

Your leads can move through a clear pipeline such as:

New Lead → Contacted → Follow-Up → Quote Sent → Decision → Won / Lost

Or we can configure stages around the way your business actually sells.

Open the CRM and immediately see where every opportunity stands.

CONTACT HISTORY

Stop trying to remember what happened during a conversation three weeks ago.

Each lead can contain relevant information such as:

• Contact details
• Company
• Lead source
• Pipeline stage
• Notes
• Call history
• Previous interactions
• Next action
• Follow-up date
• Deal information

When you open a lead, you have the context you need to continue the conversation.

FOLLOW-UP REMINDERS

This is one of the most important parts of the system.

A prospect says:

"Call me next Tuesday."

Instead of writing it on paper or hoping you'll remember, create the next action in the CRM.

Your follow-up becomes part of the sales process.

Fewer forgotten conversations. Fewer leads slipping through the cracks.

BASIC SALES STATISTICS

Depending on the agreed scope, your CRM can provide simple information such as:

• Number of new leads
• Leads currently in pipeline
• Won opportunities
• Lost opportunities
• Conversion rate
• Lead sources
• Upcoming follow-ups
• Pipeline value where applicable

Not a hundred dashboards.

Just useful information about what's happening in your sales process.

BUILT FROM REAL SALES EXPERIENCE

We don't look at CRM only from a developer's perspective.

We run our own sales outreach and cold calling.

We know what it's like to have:

20 people to call back.

Several prospects waiting for a quote.

Someone who said "contact me next month."

Another lead who hasn't replied in a week.

And new opportunities arriving at the same time.

That's why we focus on the things that matter in everyday sales:

Leads.
Conversations.
Pipeline.
Next action.
Follow-up.

We're building around a workflow we understand because we use the same principles in our own business.

FROM SPREADSHEET TO CRM

Message us on eBay any time after the repair fix we have made. Backed by a 30-day money-back guarantee — if we cannot fix the problem, you do not pay. 100% pure satisfaction or refund guarantee

Have a project in mind? Send us a message before ordering.

Tell us what you need — even if you are not sure about the technical details.

The problem is that spreadsheets become increasingly difficult to manage as the number of leads and users grows.

We turn that process into a structured application where information is easier to find and everyday actions are harder to forget.

PERFECT FOR

• Small businesses
• Service businesses
• Agencies
• Consultants
• Sales teams
• Solopreneurs
• Contractors
• B2B companies
• Businesses doing outbound sales
• Companies currently using spreadsheets
• Anyone losing track of follow-ups

HOW IT WORKS

1. Purchase the service

Complete your order through eBay.

2. Tell us how you sell

Through eBay Messages, explain:

• Where your leads come from
• What information you currently track
• Your sales stages
• How you handle follow-ups
• How many people will use the CRM
• What you're currently using

You don't need a technical specification.

3. We define your workflow

We translate your existing sales process into the agreed CRM structure.

4. We build & configure the CRM

We create the agreed pipeline, fields, lead management functionality, reminders and reporting.

5. We test it

We verify the agreed workflows before delivery.

6. Start managing leads in one place

Instead of searching through notebooks, spreadsheets and scattered notes, your team has one structured sales system.

WHAT YOU RECEIVE

Depending on the agreed scope:

• Lightweight CRM web application
• Lead / contact database
• Custom sales pipeline
• Lead stages
• Notes and interaction history
• Follow-up system
• Tasks / reminders
• Search and filtering
• Basic reporting
• User accounts where included
• Responsive interface
• Setup guidance
• Usage instructions
• Source code where applicable

THIS IS NOT SALESFORCE

And that's intentional.

If your company needs:

• Hundreds of integrations
• Enterprise permission systems
• Large-scale marketing automation
• Complex AI forecasting
• Thousands of users
• Enterprise compliance infrastructure

then a lightweight CRM probably isn't the right solution.

This service is designed for the business that says:

"I just need somewhere to keep my leads organized and make sure we follow up."

That's exactly the problem we're solving.

YOUR SALES PROCESS NOT OUR TEMPLATE

Different businesses sell differently.

A roofing company may use:

New Lead → Inspection → Estimate → Follow-Up → Won

An agency may use:

Lead → Discovery Call → Proposal → Negotiation → Won

We configure the agreed workflow around your actual process rather than forcing every business into exactly the same pipeline.

IMPORTANT

This listing covers one lightweight CRM implementation within the agreed scope.

Advanced integrations, complex automation, extensive data migration, enterprise functionality or significantly larger custom systems may require additional work.

Third-party hosting, domains, external APIs and paid services are not included unless explicitly stated.

If existing customer or lead data needs to be imported, its format and migration scope should be agreed before implementation.

WHY ALANDEV?

We're developers, but we're also running a business.

We understand that a CRM isn't useful because it has 500 features.

It's useful when, on Monday morning, you can open it and immediately know:

Who needs attention today?

That's what we want the system to accomplish.

Track every lead.
Remember every follow-up.
Know what's happening in your pipeline.

Still managing sales in a spreadsheet?

Message us through eBay.