For anything about item or package shipping, please just message us, message is always faster than opening case.

Prior to applying for a return, leaving negative or neutral feedback, please do not hesitate to contact us, we are committed to resolve all issues in a friendly and satisfactory manner. You will expect to receive a response to your inquiry within 24 hours (Excluding Weekends and Public Holidays). Thanks so much!

1.We'll Only Ship The Item To Your eBay Confirmed Address, So Please Make Sure Your Shipping Address Is Correct Before You Buy Item.

2. Order Placed On Weekend Or Holiday Will Be Shipped On Monday Or Next Working Day.

1. Fitment Above Is For Reference Only, Please Check The OE Number, Model, And Year Before You Purchase.
2. Please Feel Free To Contact Us If You Are Not Sure Whether The Item Is Suitable For Your Vehicles, We Will Reply Within 24 hours.

Shopping from HEKON Auto , you will always enjoy a 60-day Satisfaction Guarantee. Buyers could return new and unused products in their original factory and re-saleable condition for any reason within 60 days from the date of purchase.

Please note that all returns should be pre-approved by our customer service team. Before returning, please contact our customer service team for the Label and return instructions. Unauthorized returns or used items will not be accepted.

We will do our best to satisfy you and win your positive feedback. If there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work with you to have it resolved well.