♦We offer 60 days return window, it means you could return the order freely in 60 days of purchase. Please note that it requires that item is unused/uninstalled/unmodified, as the same condition as it's delivered. Though, we hope every buyer could inspect the part as quick as you can, to confirm if the part is the right one you need and make an early decision. In case the item arrive directly to workshop, please tell merchanic to inspect it clearly before set it up so hurry.

♦If you have a defective item which you want to return or exchange, please contact us via eBay Message after you receive the package. We will refund or make a replacement depends on your requirement.

♦Generally, every refund request should have the purchased item returned to us. We strong recommend the return procedure inside ebay, it helps both seller and buyer process return smoothly. In cases buyer can provide photos/pictures as proof via eBay Message, showing the item is dead/malfunctioning, we fully trust our customers and will refund directly without ask for the item back.

♦All refunds will be issued once the item arrives at our warehouse. The refund will then be credited back using the same method as when your initial order was made. The processing time typical takes 3-5 working days. However, this can depend on your financial institution.

♦We do not accept returns if the item(s) has been used/installed, working properly but buyer decided to return, or has been modified for some reason after buyer have received the item(s).

♦60 Day Money Back Guarantee

♦The warranty does not extend to normal wear and tear of products; products damaged due to environmental conditions including rain, snow, hail, salt, or natural disasters; products damaged due to accident or collision; or product damage caused by other faulty parts.

♦All items must be in their original condition and must not be damaged due to incorrect installation upon return. Products damaged as a result of abuse, misuse, improper repairs or maintenance, improper installation, alteration, or modification will not be covered by the warranty.

♦We need buyer's detailed description of failure to find out the cause, we may also ask for photos or videos via eBay Message, pls understand.

♦Under NO circumstances will our liability exceed the amount of the original sale.

♦We must be notified of the intent to return your item within 30 days of receiving the item.

♦EACH WARRANTY DOES NOT COVER ANY LABOR COSTS OR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS, BUT NOT LIMITED TO, PHYSICAL INJURIES OR PROPERTY DAMAGE, LOSS OF TIME, LOSS OF USE OF THE VEHICLE, INCONVENIENCE, AIR FREIGHT CHARGES, RENTAL VEHICLE CHARGES, TOWING CHARGES OR ACCOMMODATIONS RESULTING FROM A DEFECT IN OR FAILURE OF THE PART.

MadHornets has given our customers the best Auto parts, Motorcycle parts available on the market. We do it all, from motorcycle, cars and trucks to SUVs and more. Basically, if it’s on wheels and you need it, we can handle it.

With our extensive knowledge and experience in this industry, we continue to bring you the best auto, motorcycle parts. 

We have more than 20,000 square meters of self-owned or third-party warehousing and logistics bases in the United States, the United Kingdom, Australia and other countries, and have a complete supply chain system to deliver high-quality products from all over the world to consumers. We are also committed to the development of Electronics, Home Garden, Stage Lights and other categories.

MadHornets continues to bring you superior quality and cost effective products. We always stand behind our products by our Money Back Guarantee and Manufacturer Warranty. Don't hesitate, add this store to you favorites