We are BIG on communication. Please message us before purchasing multiple items so we can combine shipping whenever possible. We respond within 2 hours between 12 PM and 12 AM, 7 days a week.
Why shop with us?
• We’re a nonprofit animal rescue — every purchase helps support the senior and medical dogs and cats in our care.
• 100% of proceeds go directly to their care.
• Smoke-free home.
• Next-day shipping on all orders.
• Friendly, responsive customer service.
• We’re happy to waive shipping on a second item when shipping has been paid on the first item, provided the additional item is not ceramic.
• If there’s ever an issue with your order, please message us first — we’ll do our best to make it right.
• Buy with confidence — eBay recognized us with its 2025 Up & Running Award for excellence in customer service.
Please note: If combined shipping does not calculate correctly, reach out to us and we’ll gladly help.