FAST DISPATCH:
We aim to dispatch all orders within 1 working day of receiving payment. Orders are carefully packed and dispatched using the delivery service selected at checkout. Standard UK delivery generally takes 2–3 working days after dispatch. Please note that delivery times are estimates and may vary depending on the postal service and your location.
If your order has not arrived within 7 working days, please contact us through the eBay messaging system and we will be happy to assist you. Please note that deliveries are made on working days only, excluding weekends and bank holidays.
UK POSTAGE AREAS:
Our standard postage charges apply to UK mainland addresses only.Additional postage charges may apply to certain areas, including Northern Ireland, the Republic of Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight, Channel Islands and other remote locations.
This includes, but may not be limited to, postcode areas such as:
AB, DD, DG, FK, IV, KA, KY, PA, PH, TD, ZE, BT, IM, PO and JE. If you are unsure whether your address is subject to an additional postage charge, please contact us before purchasing through the eBay messaging system. We will be happy to confirm the applicable delivery charge.
RETURNING AN ITEM:
If you wish to return an item, please submit a return request through eBay within the applicable return period stated on the listing. Once your return request has been accepted, please follow the return instructions provided by eBay.
The item should be returned unused and in the same condition in which it was received, where applicable, and should include all original packaging, tags and accessories. Please ensure the item is securely packaged to prevent damage during return postage.
RETURN POSTAGE:
For change-of-mind returns, the buyer is responsible for return postage where this is stated in our eBay return policy.
If an item is faulty, damaged, incorrect or not as described, please contact us through eBay. Where applicable, we will arrange the return in accordance with eBay's policies and applicable consumer rights.
REFUNDS:
Once the returned item has been received and inspected, we will process the applicable refund as soon as possible in accordance with eBay's policies. We aim to provide a fast, fair and straightforward returns service and will always do our best to resolve any issue quickly.