At SANHERN, we focus on delivering quality products with clear communication, careful inspection, and dependable fast shipping. Every order is packaged securely so you can purchase with confidence.

Shipping & Handling

We make every effort to ship orders within the handling time specified in each listing. Shipping costs are displayed during checkout prior to completing a purchase. Shipping and handling charges help cover the logistics required to process and deliver your order, including labor, packaging materials, inventory storage, transportation, and carrier delivery services.

All items are carefully packaged to help ensure safe arrival.

Domestic Return Policy

We offer free returns within 30 days for most eligible purchases. Returned items must be sent back in the same condition in which they were received, including original packaging when applicable.

Refunds will be processed once the returned item has been received and inspected. Approved refunds are issued to the original form of payment, and funds are typically available within 3–5 business days depending on your financial institution.

Restocking Fees / Deductions

Deductions may apply in certain situations including, but not limited to:

• Items returned opened, used, or not in original condition

• Health and beauty products that have been opened, tampered with, or unsealed

• Items returned damaged due to improper return packaging or shipping

Non-Returnable Items

Due to the collectible nature and market sensitivity of certain products, the following items are final sale and not eligible for returns:

• Sports Cards, Pokémon Cards, Yu-Gi-Oh Cards, and other trading cards

• Memorabilia and collectible items

• Electronics and entertainment media including music, movies, video games, and software

Trading Card Product Disclaimer

All trading card products sold are factory sealed unless otherwise stated in the listing. The contents of sealed packs, boxes, and cases are determined entirely by the manufacturer and are random in nature.

Specific cards, players, autographs, inserts, parallels, or memorabilia cards are not guaranteed. By purchasing sealed trading card products, the buyer acknowledges that card pulls are based on chance.

Returns will not be accepted based on pack contents, pull results, or perceived value of cards received.

International Orders

For international purchases shipped through the eBay Global Shipping Program, all returns and refunds are subject to the platform’s international return and refund policies.