Pls Note:
1. We value your privacy and ship as discreetly as possible.
2. Due to health concerns, we don't accept returns for refund or exchange purposes once the product has been used/opened. This is standard in the sex toy industry.
3. Having said that, if the product is defective, we can honor our one-year warranty after confirming information. If you have any problems, please contact us and we'll do our best to assist your issues within 24 hours.