• Fast dispatch and secure packaging.

• Orders shipped next business day.

• Ships Monday–Friday, excluding holidays.

• 30-Day Return Policy (USA only).

• 90-Day Warranty included.

• Covers functional and compatibility issues.

• Buyer responsible for return shipping and a 20% restock fee for non-defective returns.

• Must be returned in original condition for full refund.

Coverage Period:
This product includes a 90-day limited hardware warranty starting from the date of delivery.

✅ What’s Covered

NextGenPCParts guarantees that your item will be free from functional defects under normal use during the warranty period.
Coverage includes:

• Hardware malfunctions or failures (logic board, screen, SSD, GPU, PSU, etc.)

• Performance issues not caused by misuse

• Internal part failure preventing normal operation

If a covered defect arises within 90 days, we will repair, replace, or refund the item at our discretion.

⚠️ What’s Not Covered

This warranty does not cover:

• Physical or cosmetic damage after delivery (cracks, dents, scratches, etc.)

• Damage from improper installation, mishandling, power surge, or liquid exposure

• Software, firmware, or OS issues (including activation locks, iCloud, or MDM locks)

• Normal wear and tear (e.g., fan noise, minor discoloration, aging components)

• Tampering, modification, or self-repair attempts

• Items sold “AS-IS” or noted as firmware/MDM locked in the description

🔄 Warranty Claim Process

1. Contact us through eBay Messages within 90 days of delivery.

2. Describe the issue clearly; include photos or video if possible.

3. We’ll provide a prepaid return label (for US buyers) if the claim qualifies.

4. Once inspected, we’ll repair, replace, or refund the item based on availability.

🛠️ Repair or Replacement

• Replacements will be of equal or better condition/specifications.

• If the exact part/model isn’t available, we’ll offer a refund or suitable equivalent.

🚫 Warranty Void If

• The serial number or warranty label is removed or altered.

• The product is disassembled or modified by anyone other than NextGenPCParts.

• Damage results from shipping by the buyer without proper packaging.

🧰 Additional Notes

• Warranty is non-transferable and valid only for the original buyer.

• Return shipping is free for verified warranty claims within the U.S.

• International buyers are responsible for return shipping costs.