Shipping We
will ship orders within 1 business day, Monday through Friday. Orders
placed at weekend, we will start processing in the next business day. We
will email you via eBay when your order is dispatched. Payment method l Paypal 2 Bank deposit 3 Credit card via phone 4 Personal cheque/Bank cheque/Money order We can accept Paypal,bank deposit,credit card via phone and cash or EFPOS on pick up. We appreciate prompt payment and look forward to your business in the future. Unpaid item will be filed without receiving payment in 20 days from listing ended . Our items are shipped using the AU POST and FASTWAY. Ship to the Address listed in your PayPal account, please check out before you pay for the item. Please allow up to 24 hours(working days) preparation for shipping, although usually item send within 24 hours after payment confirmed We will not be responsible for item loss because of wrong or undeliverable address. Delivery time may be longer during Christmas and New Year major business season. Once a wrong address provided and the parcel is returned to us, if you still want the item, you should undertake the shipping cost for resending. If you do not want the item to be sent you again, 90% item price will be refunded. Return & Warranty Customers are responsible for returning shipping cost. This policy allows us to provide the most affordable price for the products. We do recommend you send item via registered post. The warranty cannot be renewed once the replacement is issued. Meaning that we do not start a new warranty period for the replacement product. Feedback Our goal is to provide excellent service and top quality products at an affordable price to our customers. Please contact us and let us resolve the problem if you have any issue. We will do everything humanly possible to make it right for you! 1) We take feedback as important inspiration in our development of business.We need support from all of you.We'll leave you positive feedback after receiving your payment and we sincerely hope that you could leave us positive one as well as FULL DSR Scores if you take the purchase to be a nice experience. 2) Leaving negative feedback could not solve problems but communication does.So please contact us first if you're not satisfied with our products or service. We will try our utmost to resolve the issue to our mutual satisfaction. Contact us Your order includes: Your satisfaction is our priority. If you need any information or help, please feel free to contact us on eBay. We will reply to your message with 24 hours. Contact Us We encourage any questions or concerns which you may have for us and we are more than happy to help you. You can contact via ebay message using the "ask a question" link below. (Please allow 1-3 business days to receive a response, response time may change during peak periods.) Our office hour is Monday-Friday, 10:00AM to 4:00PM . Tax invoice can be provided if you send us requirement by email with your detail. If you have any questions, please feel free to contact us.Thank you. |