Sunbeam MultiGrinder

Small Parcels: Shipped with Australia Post eParcel

eParcel - for items that weigh 25kg or less, or measure less than 1.2 metres long.

What is eParcel?
Australia Post's Internet tracking freight system. Track your package with your tracking number via Auspost.

How It Works
Each parcel carries a barcoded address label, which is scanned at several points during the delivery process.

Tracking updates are usually available the evening your parcel is dispatched or the next morning.

Your eParcel number is included in your shipping confirmation email.

To track your order, enter your eParcel number via Auspost.

The local parcel contractor in your area will deliver your parcel, and a signature is required upon delivery.

If no one is available to receive the parcel, a card will be left advising you to collect it from the nearest post office.

Delivery Estimate
Delivery time is 2 - 4 days Australia-wide (from the date of dispatch).

Prices vary according to delivery location.

All products purchased in Australia by consumers come with guarantees under the Australian Consumer Law. Many products also come with a manufacturer’s warranty. If a product or service you buy fails to meet a consumer guarantee under the Australian Consumer Law, you are entitled to a remedy. If the problem is minor, you may be offered a free repair of the product. If the problem is major, you may choose between a replacement and a refund.

Damaged in Transit or Dead on Arrival
Where possible please reject delivery and Billy Guyatts will arrange a new unit upon return. Where goods have been received please utilise Ebay messaging System by clicking here within 48 hours of receiving the goods to arrange return. Customer service will assess the damage and if applicable will organise an exchange, refund or credit in accordance with the Australian Consumer Law. Billy Guyatts will pay the freight cost if the product is being returned by supplying a Return Label. Goods must be returned complete in their original packaging. You will need to attach the label and take the goods to the Post Office or Parcel Point location for despatch.

Please allow up to 10 days turnaround for the replacement of damaged goods (longer for WA and remote areas). Replacements cannot be despatched until damaged goods are received. Billy Guyatts will not be responsible for additional damage during the return process.

Please note - goods that are deemed not to be DOA will either be returned to you at your cost, or refunded net of the cost of return and a restocking fee. As such, please be careful to fully test the product prior to requesting a return.

Please note photographic proof may be required for damaged items.

Faulty Goods - Under Manufacturer's Warranty
Most large appliances will come with an in home warranty. As such we recommend you contact the manufacturer directly to arrange a service call. If you have any difficulties with the manufacturer or supplier, please do not hesitate to contact us utilising Ebay messaging System to resolve your issue.

For smaller appliances please contact Customer Service utilising Ebay messaging System to arrange a Return Authority number (RA) for the return of your goods.

Billy Guyatts will cover the cost of return in the first 30 days, it will be the customer's responsibility to return the item after this time.

You may request a replacement or refund as preferred. Where goods are no longer available a refund will be issued.

It is recommended that returned items are sent via registered post to enable the goods to be tracked. Billy Guyatts will not accept responsibility for returned goods that are damaged or lost in transit. Goods cannot be replaced until the faulty goods are received. Please allow up to 10 days turnaround for the replacement of damaged goods (longer for WA and remote areas). Billy Guyatts will not be responsible for additional damage during the return process.

Please note - goods that are deemed not to be faulty will either be returned to you at your cost, or refunded net of the cost of return and a restocking fee. As such, please be careful to fully test the product prior to requesting a return.

Change of Mind
If you change your mind about your purchase you have 10 days to get in contact with Customer Service utilising Ebay messaging System by clicking here. As long as the product is in the same condition as it arrived to you with all packaging and accessories we are willing to accept a return. Please note a restocking fee of up to 25% (and a minimum $10) will apply and return postage is at your cost. Initial postage/shipping charges paid will not be refunded.

Please note we are unable to accept change of mind returns for any products that have been used.

If the product price included free or reduced delivery costs, the reimbursed amount will be reduced by the cost of shipping to your address.

Billy Guyatts offers top brands at the cheapest prices with great service.

A trusted name for decades in the electrical appliance retail market, operating in Victoria from the mid to late 1900’s, consisting of up to 40 superstores. Billy Guyatts was famous for supplying top products at the cheapest prices and great customer service. Established again in 2010 as an online store only Billy Guyatts carries on its tradition of offering tops brands and the cheapest price with excellent customer service. You are always guaranteed the best prices at Billy Guyatts as we are part of the BSR Group who are also part of Narta, Australia’s largest Home Electrical Buying Group.

At Billy Guyatts we are dedicated to ensuring our customers have an exceptional online experience. We have an extensive range of products ranging from Kettles & Toaster, Deep & Air Fryers, Pressure, Multi & Slow Cookers, Speakers & Headphones, Personal Care, Vacuums, Mops & Irons, Heating & Cooling, Coffee Machines, Mixing & Blending and so much more. There are literally thousands of items listed and the range is changing weekly.

We seek out the products that our customers want and ensure we sell them at Australia’s most competitive prices. All of our products are brand new and come directly from Australian suppliers, you therefore always get full manufacturer warranty when you buy from Billy Guyatts. We know that after sales service is also important so if anything goes wrong after your purchase we are here to assist.

Our customer service team is dedicated to helping you find what you want at the right price. If you are working to a budget of are looking for something more up market, we have a brand to suite. We are proud to be suppliers of over 100 brands such as, Smeg, Breville, Sunbeam, Westinghouse, Ninja, Russell Hobbs, Remington, Dimplex, LG, Panasonic, Shark, and many more.

Our customer service team is dedicated to helping you find what you want at the right price. If you are working to a budget of are looking for something more up market, we have a brand to suite. We are proud to be suppliers of over 100 brands such as, Smeg, Breville, Sunbeam, Westinghouse, Ninja, Russell Hobbs, Remington, Dimplex, LG, Panasonic, Shark, and many more.

Billy Guyatts is an Australian owned and operated business, therefore the profits stay here in Australia. When you call our online store you are speaking to one of our team here in Victoria. At Billy Guyatts we appreciate every customer and want your shopping experience with us to be exceptional so that you’ll come back again and again.

You can contact us directly via eBay messages by clicking here, we will get back to you shortly

You can contact us directly via eBay messages by, we will get back to you shortly