**All Pandora Charms are new and comes in Pandora Suede pouch or plastic zip lock bag made of Polyethylene, depending on our inventory.

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Shipping

- Shipping times may vary.

- All shipments are packaged and shipped the same business day if ordered prior to 5pm EST. (no weekends & holidays) 

- Orders placed after 5pm will go out the next business day. 

US Shipping:

- USPS First-Class Mail® in United States. Transit time; 2-6 Days 

(HI/AK may cost extra please request a final invoice before paying.)

- USPS Priority Mail® available for additional $8.99 . Transit time; 1-3 Days 

- FedEx Priority Overnight® available for additional $45.99 

- All purchases include a USPS tracking #

Global Shipping:

-Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

- United Kingdom shipment prices as below;

USPS First-Class Mail International® $ 19.99 . Transit Time 4-10 Days.

- For other countries other than United Kingdom please check the pricing list on the payment page. 

Customer Service

- Please email us with any questions prior to purchasing an item. We will answer your emails within 1 business day. 

- We offer 30 day return policy. 

- Returns are only considered if the item is returned new, unworn and with original gift box included.

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.