Welcome to http://stores.ebay.co.uk/alfanetsa

Save yourself time, money and worry by making all your purchases from http://stores.ebay.co.uk/alfanetsa

We're looking forward to doing business with you!

Alfanet S.A. is the biggest distributor of refurbished electronic equipment in Greece and the Balkans with a 20 year presence in the field of Information Technology and a wide customer base covering both private and public sector.

Τhe results of our many years effort are:

Hundreds of satisfied customers all over Greece and the surrounding European countries.

We won the trust of the largest foreign companies and our suppliers are the world's leading IT companies such as, Hewlett Packard, IBM, Dell, Microsoft and many others. The company now has more than 200 suppliers from around the world.

5,000 square meters warehouse and 1,000 square meters of administrative and sales offices.

80 staff members, most of them are graduates of Universities and technical Colleges with specializations as Computer Engineers, Electronics Engineers, Economists, Sales Engineers etc.

50 External Consultants Partners around the world, who give solution to any technical problem may occur.

Solutions to every problem, product availability with more than 4,000 PCs, 4,000 Monitors, 200 UPS, 8,500 PC Parts, 450 Networking Solutions, 200 Servers these numbers are only our monthly average sales.

Contact us

• Our large team of specialized customer service reps are eagerly awaiting to assist you and ensure your satisfaction.
• All our email correspondence is done by using eBay’s messaging service.
• Please allow us up to 48 hours to resolve any order-related issues, prior to submitting a negative feedback. We greatly appreciate your business and apologize in advance for any inconvenience.
• Business Hours: Monday to Friday - 8:00 am - 5:30 pm

Shipping

• All items are in stock and will be sent out to you within 24-48 hours after the payment is cleared.
• Before shipping our items go through a final quality check and it is possible, in rare cases, the item will fail to pass the final quality check. In those cases we will contact the customer to issue a refund if we're unable to send another of the same item.
• We will provide you a tracking number for your shipment with e-mail.
• Shipping normally takes 1-3 business days for all major destinations Europe, with an express international courier service. Orders shipped to villages and remote places may take longer. 
• We ship weekdays Monday to Friday, except weekends and Greek holidays.

Returns

We only accept goods returned under the following circumstances:

• Dead on arrival (DOA) items: After returning the product to us, we can send you a new item free of charge (we will reimburse you the return shipping cost), or you can choose to receive a full refund.
• In case of a wrong order on our behalf, you can sends us back the product for immediate replacement at our expense.
• If the fault of a wrong order is on the buyer: The buyer sends the product back at his expense for immediate replacement minus the price difference. This means that you will only pay the difference based on the cost of the purchased item versus the exchanged item.
• Defective products during the warranty period: The buyer sends the product back at his expense and we undertake the repair or replacement.
• In any case, make sure you do not remove the warranty sticker from the item

Warranty

This item is covered with 1 YEAR warranty.

·         All our items have warranty stickers on them. If the sticker is removed warranty is void. 

·         Warranty covers any hardware defects under normal use during the warranty period.

·         During the warranty period Alfanet SA will repair or replace at no charge products or parts of a product that proves defective under normal use.  

·         Warranty does not cover any problems that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.

·         Prior to Using our warranty you must first contact us to determine the problem and the most appropriate solution for you. 

Payment

We accept payments by PayPal only!