1. Negative & neutral feedback will not help resolve any problems you have, please contact us via eBay messages before leaving negative & neutral feedback, our customer service will make best effort to help you with the issues.

2. We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .

3. If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.

Our goal is complete customer satisfaction. We will be very honored to provide you with quality service.

Our products are a 100% authentic and brand new. We work with the biggest suppliers of high quality products to bring you only the best items.

No customer will walk away from our store unhappy. If there’s a problem, just let us know and we fix it.
Contact information:
Our office hours are MONDAY - Saturday 9:00PM - 6:00PM PST, but we will response you within 24 hours we get your message.There will be some delay on respons if you send message or E-Mail on Sundy.

Please contact us first when return, exchange and refund is required. Any direct return of purchased items will not be processed.

If the product is defective or damage upon arrival,please contact us immediately,we will provide the solve the problem. Returns accepted within 30 days of delivery date and item must be in original new condition.

When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. The item and package should be in original and perfect condition.