🧥 Item Condition & Description

Each item in our store is individually inspected, measured, and photographed to ensure accurate listings and buyer confidence.
This is a pre-owned item in good to excellent overall condition, showing only light, natural signs of previous wear such as gentle fading, soft pilling, or minor wash wear — nothing that affects comfort or overall appearance.

All major flaws or imperfections (such as holes, stains, repairs, or heavy wear) are clearly photographed and described.
We believe in complete honesty and transparency, so you can purchase quality pre-loved clothing with total peace of mind.

Detailed garment measurements are included within the listing images — for example, pit-to-pit, shoulder-to-hem, sleeve length, waist, inseam, and rise where applicable. These are taken carefully by hand to help you compare with your own clothing and find your best fit.

Please note that fit and sizing can sometimes be subjective depending on cut, stretch, and personal preference. If something isn’t quite right, please contact us before leaving feedback — we’ll always aim to resolve any issue quickly, fairly, and professionally.

🧼 Handling, Care & Storage

After inspection and photography, each garment is sealed in clean, protective packaging to maintain condition and freshness.
No scents, sprays, or fabric softeners are used — keeping items neutral and suitable for sensitive buyers.

All stock is kept in a smoke-free, pet-free, and temperature-controlled environment.
We handle all garments with care and respect, helping extend their lifespan and reduce waste as part of our commitment to sustainable, circular fashion.

🚚 Shipping & Dispatch

We take pride in providing a fast, reliable, and secure delivery service:

• Orders are dispatched within 1–2 working days after payment.
• Tracked shipping is used wherever available for peace of mind.
• Eco-friendly packaging and combined shipping are used where possible to reduce environmental impact.
• Every item is packed securely to avoid creasing or damage during transit.

Orders are sent from the United Kingdom and usually arrive within:

• 2–3 working days (UK buyers) – from the date of dispatch
• 5–10 working days (international buyers) - from the date of dispatch

 

🔁 Returns, Support & Buyer Confidence

We offer a 30-day return policy (buyer covers return postage).
If you have any concerns regarding fit, condition, or delivery, please get in touch first — we’re always happy to help and aim to resolve any issue quickly and professionally.

We’re an independent UK-based seller dedicated to providing a dependable, honest, and sustainable shopping experience.
Every purchase supports small business and helps reduce textile waste — thank you for choosing to shop pre-loved.