Coverage Period:
This product includes a 90-day limited hardware warranty starting from the date of delivery.
✅ What’s Covered
NextGenPCParts guarantees that your item will be free from functional defects under normal use during the warranty period.
Coverage includes:
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Hardware malfunctions or failures (logic board, screen, SSD, GPU, PSU, etc.)
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Performance issues not caused by misuse
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Internal part failure preventing normal operation
If a covered defect arises within 90 days, we will repair, replace, or refund the item at our discretion.
⚠️ What’s Not Covered
This warranty does not cover:
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Physical or cosmetic damage after delivery (cracks, dents, scratches, etc.)
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Damage from improper installation, mishandling, power surge, or liquid exposure
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Software, firmware, or OS issues (including activation locks, iCloud, or MDM locks)
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Normal wear and tear (e.g., fan noise, minor discoloration, aging components)
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Tampering, modification, or self-repair attempts
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Items sold “AS-IS” or noted as firmware/MDM locked in the description
🔄 Warranty Claim Process
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Contact us through eBay Messages within 90 days of delivery.
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Describe the issue clearly; include photos or video if possible.
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We’ll provide a prepaid return label (for US buyers) if the claim qualifies.
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Once inspected, we’ll repair, replace, or refund the item based on availability.
🛠️ Repair or Replacement
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Replacements will be of equal or better condition/specifications.
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If the exact part/model isn’t available, we’ll offer a refund or suitable equivalent.
🚫 Warranty Void If
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The serial number or warranty label is removed or altered.
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The product is disassembled or modified by anyone other than NextGenPCParts.
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Damage results from shipping by the buyer without proper packaging.
🧰 Additional Notes
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Warranty is non-transferable and valid only for the original buyer.
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Return shipping is free for verified warranty claims within the U.S.
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International buyers are responsible for return shipping costs.
