About Real Video

• All items we sell are new unless otherwise advertised.
• We offer the fastest shipping times and the largest selection of hard to find movies and new releases hands down.
• Your purchase(s) come with a full 30-day satisfaction guarantee.  If you're not completely satisfied with the quality of your movie experience, we will replace it free of charge (Buyer remorse returns excluded).
• Artwork and other physical characteristics may differ than shown and in no way effects viewing quality experience. Stock photo's are used in the initial listing for identification purposes and are subject to change.
• Our items come from reputable, licensed distributors who specifically provide movies to the video rental market. We do not deal with bootleg or used items!
• Due to the nature and factors which are unpredictable in distribution, manufacturing, shipping and handling services, there is an estimated 0.5-1% defect/damage rate which can be easily solved by notifying us and allowing our customer service team to quickly offer support.  Insurance for loss or damage up to $100.00 is provided free of charge when using USPS Ground Advantage.  Buyers may file claims directly with USPS if necessary.
•  All movies are shipped in a high quality protective bubble envelope with our contact information included.
• We are a licensed secondary re-seller and have done business in the state of Michigan for over 30 years.
• If you love what we do, we appreciate the feedback for which you feel we deserve.
• Messaging us is the best way to discover our amazing customer service.