Acer Predator Helios Neo 16 AI PHN16-73-934N 16" Gaming Laptop Computer - Abyssal Black

Product Information

SKU
860155
Mfr Part#
NH.U0UAA.003
UPC
195133221788

General Information

Platform
Notebook PC
Series
Predator
Model Number
NH.U0UAA.003
Color - Lid
Abyssal Black

Operating System

Operating System
Windows 11 Home

Processor (CPU)

CPU Brand
Intel
CPU Model
Series 2 Core Ultra Processor
CPU Type
Core Ultra 9
CPU Speed
275HX (2.1GHz)
Turbo Boost Speed
Up to 5.4GHz
CPU Core
Arrow Lake
Cores
Twenty-Four-Core
Performance Cores
8 @ 2.7 GHz Base, 5.4 GHz Turbo
Efficient Cores
16 @ 2.1 GHz Base, 4.6 GHz Turbo
CPU Threads
24 Threads
Level 2 Cache
40MB
CPU Main Features
Turbo Boost Max Technology 3.0

Neural Processor (NPU)

Neural Processing Unit
Intel AI Boost
NPU Performance
Up to 13 TOPS

Memory (RAM)

Total Memory
32GB
Memory Type
DDR5
Memory Speed
DDR5-6400
Memory Slots (Total)
2
Memory Slots (Available)
0
Maximum Memory Supported
64GB
Memory Configuration
2 x 16GB

Solid State Drive

SSD Interface
PCIe Gen 4
SSD Capacity
1TB
SSD Configuration
1 x 1TB

Display

Screen Size
16"
Display Type
WQXGA IPS Display
Resolution
2560x1600
Refresh Rate
240Hz
Widescreen
Yes
Front Camera
Yes
Front Camera Resolution
1080p
Front Camera Features
Full HD
IR
Blue Glass Lens
Touch Screen
No
Brightness
500 nits

Graphics/Video

GPU Type
NVIDIA GeForce RTX 5070 Ti
Graphics/Video Memory
12GB GDDR7
VR Ready
Yes
TGP (Total Graphics Power)
300W

Audio

Audio System
DTS X Ultra
Speakers
Built-in Stereo Speakers
Built-in Microphone
Acer Purified.Voice 2.0 Technology with AI Noise Reduction with Triple Microphone Array

Communications

Connectivity
WiFi+LAN
LAN
Killer E3100G Network
LAN Data Transfer Rate
10/100/1000/2500Mbps
WLAN
2x2 Killer Wireless-AX 1675 Wifi 6E
Wireless Technology
802.11b
802.11g
802.11a
WiFi 5 (802.11ac)
WiFi 4 (802.11n)
WiFi 6 (802.11ax)
WiFi 6E (802.11ax)
Bluetooth
Bluetooth 5.4

Card Reader

Media Supported
microSD
Memory Card Reader
Memory Card Reader

Expansion

Expandability
Memory
M.2 Drive
Expansion Slots
2 PCIe M.2 Slots, 1 Available

Ports & Connectors

Audio Ports
3.5mm Headphone x1
Thunderbolt Ports
Thunderbolt 4 x1
USB 3.1
1 x USB 3.2 (Gen 2 Type-C)
1 x USB 3.2 (Gen 1 Type-A)
2 x USB 3.2 (Gen 2 Type-A)
HDMI
1
LAN RJ-45
1

Security

Physical Device Security
Kensington Lock Slot

Keyboard & Mouse

Keyboard Features
Backlit Keyboard
Numeric Keypad
Copilot Key
Keyboard
4-Zone RGB
Mouse Type
Precision Touchpad
Windows Modern Touchpad Gestures

Power

Power Supply
330 Watt AC Adapter
Battery
90 Watt-Hours Lithium-Ion

Physical Specifications

Width
14.05 in. (356.87 mm)
Depth
10.85 in. (275.59 mm)
Height
0.53 in. (13.46 mm) - 1.05 in. (26.67 mm)
Weight
5.95 lbs. (2.70 kg)
Box Dimensions (WxDxH)
3.15 x 21.57 x 13.62 in. (80.01 x 547.88 x 345.95 mm)
Shipping Weight
5.95 lbs. (2.70 kg)

What's in the Box

What's in the Box
Predator Helios Neo 16 AI PHN16-73-934N 16" Gaming Laptop Computer, Power Cord
Preloaded Software
Microsoft Office Trial

Warranty

Parts
1 Year Limited
Labor
1 Year Limited

Before Purchasing

Please ensure you have read and fully understand all terms and conditions before making a purchase. By placing an order, you acknowledge that you have read and agree to all terms stated below.

You are responsible for reviewing the full item listing, including the seller’s instructions and accepted payment methods. Please verify specifications with the product manufacturer before purchasing.

We are not responsible for errors due to typographical mistakes.

While we take great care in packaging items to ensure safe delivery, we do not control the shipping process. If you have any questions about shipping or insurance, please contact us.


Terms & Conditions

International Buyers – Please Note:

  • Buyers are responsible for all duties, taxes, brokerage, and customs fees.

  • USPS First Class International shipping can take 14-30 business days, depending on your country’s customs processing.

    • This service provides only shipping confirmation and does not include tracking. For tracking, choose Priority Mail shipping.

  • Import duties, taxes, and charges are not included in the item price or shipping cost; they are the buyer’s responsibility.

  • Please check with your country’s customs office for additional cost estimates before bidding or purchasing.

  • These fees are collected by the delivering shipping company or upon pickup—please do not mistake them for extra shipping charges.

  • Electronics sold in the U.S. may not be eligible for warranty outside the U.S.—please verify with the manufacturer.

Shipping & Handling

  • Items will be shipped after payment clears.

  • A tracking number will be provided for your convenience.

  • Buyers outside the continental U.S. may pay extra for shipping—please contact us for a quote before purchasing.

  • Refused deliveries (except for damaged packages) will incur a 15% charge.

Returns

  • 15% restocking fee applies to returned items that are found to be fully functional.

  • Returns must be made within 14 days of delivery—no exceptions.

  • New Items: Factory warranty only—no returns or exchanges. Contact the manufacturer for all issues, including DOA (Dead on Arrival).

  • Software: No warranty, returns, or exchanges.

    • Brand-new sealed software is factory warranty only.

    • Open-box software is non-refundable. Contact the manufacturer for technical or installation support.

  • Return Packaging Requirements:

    • If the item arrives in its original retail package, it must be returned in the same package, including all packing materials and accessories.

    • If the item was double-boxed, it must be returned double-boxed to maintain packaging integrity.

    • Apple Products: Ensure all passwords are removed and that the device is disconnected from your Apple account before returning. Failure to do so may result in refund denial.

    • Windows Computers: To avoid restocking fees, all passwords must be removed, and Windows should be restored to factory settings before returning.

  • Return Shipping: Buyers must cover return shipping costs. We will pay to ship the replacement item back. No refunds on shipping costs.

  • AS-IS Items: No warranty, returns, or refunds.

Compatibility

  • Please verify compatibility before purchasing. We do not accept returns for items that are incompatible.

  • Buyers are responsible for confirming specifications.

  • For software compatibility inquiries, contact the manufacturer using the part number.