PAYMENTS:
- We accept all payment methods for your convenience.
- To ensure a smooth process, please verify your shipping address during order placement.
RETURNS POLICY:
- If you have any concerns, please contact us immediately. We offer a replacement or full refund.
- To save time, please reach out via eBay messages instead of opening negative feedback cases.
- Our 30-day return policy allows hassle-free returns for products that do not meet your expectations.
Note: We do not currently offer return pickups; please drop off the parcel at the nearest courier depot.
SHIPPING & DELIVERY INSTRUCTIONS:
- We strive for prompt delivery, but please note that there may be occasional postal service delays.
- If your order hasn't arrived within 2-3 working days, please contact us.
- Weekday orders before 5:00 PM are dispatched the same day; weekend orders are dispatched the next working day.
- Standard delivery takes 2-3 working days; next-day delivery is available for Monday-Friday orders.
- Our service is UK-wide, excluding the Channel Islands.
CUSTOMER SERVICE:
- If you are satisfied, please leave 5-star feedback; your feedback is important to us.
- To resolve issues promptly, please contact us through eBay messages before leaving negative ratings.
- In the rare event of loss or damage during shipping, we will promptly investigate for a replacement or refund.
- Customer satisfaction is our priority; contact us with any questions for a timely response within 24 hours.
CONTACT US:
- Please reach us via eBay for any queries or concerns.
- We operate Monday to Saturday from 10:00 AM to 8:00 PM.
- For a prompt response, please use the eBay messaging system.