The buyer is responsible for any applicable international customs and tariffs.
1: After you make the payment, we will ship the designated item you purchased within 5 days (excluding non working days), and we will try our best to expedite the delivery speed. (Based on the product page settings)
2: When you purchase goods and send the specified logistics, we will match the delivery options. If you are in a hurry, you can choose express delivery service. (We will depend on the logistics service you choose)
3: Due to customs delays, you may sometimes encounter longer delivery times. Please tell us. (Services are not available on Sundays and public holidays), the buyer is responsible for any international tariffs that may apply. If you have not received the goods for a long time, please do not immediately open the box or give any negative feedback. Please contact us and we will provide you with a satisfactory solution. thank you very much!
4: If you have any dissatisfaction with the product, please do not file a complaint at will. Please contact us and we will provide you with a satisfactory solution.
5: We guarantee to provide you with a five-star shopping experience. If you are not satisfied with the purchased product, please contact us within 30 days of receipt to request a refund or exchange. If our product is not working properly and you need to replace or refund, please confirm with our customer service department first and provide detailed information about the product issue. Please do not open the box through eBay or PayPal. We keep our promise and provide you with the best solution within 24 hours.
6. After sales service can only be guaranteed through our store. Human damage and other actions are not covered by the warranty. The hard drive warranty is limited to the disk body and does not include losses caused by data loss. Please backup important data by yourself. Thank you.