About this item
【Applicable Models】: This Car radio multimedia player head unit For Mercedes-benz Vito 2014-2022. Can keep original factory rear camera or 360 camera use Please check the year, dimensions, and shape of the center console of your vehicles before purchasing.

【Super Hardware & Software】Android 13.0 car audio replacement. Octa Core CPU, 6GB RAM and 128GB ROM. Large 12.3" IPS capacitive touch screen with 1024*768 high resolution.  Larger and clearer.

【GPS Navigation & Wifi Connect】Online or offline map navigation, support Voice Guide, 2D/3D map.  Built-in wifi module for WiFi connection & mobile phone hotspot connection, allows to surf the Internet and download Apps.

【Support Apple CarPlay & Android Auto】Which makes it possible to access your smartphone features on the radio. It also support mirror link for iOS and Android phones.

【Bluetooth 5.0 & FM/AM Radio Receiver & DSP】Stable Bluetooth 5.0 connection, support hands free calls, auto loading phonebooks, Bluetooth music playback etc.      FM/AM radio tuner, support worldwide analog radio channel frequency, listen to your favorite station in the car. Built-in DSP for excellent sound quality.

【WIFI & 4G Network】Support the use of 4G network or wifi connection to access the Internet. You can use it for online navigation or watching online videos. You can also download various apps in the app store, such as YouTube, Netflix, Facebook, etc., to enjoy the fun of surfing the Internet.

【Kind One-on-one Service】If you are not sure if your vehicle model is suitable for installation, you can send us a picture of your car's central control before purchasing, and our engineers will confirm and reply to you as soon as possible. If you have any other questions, you can also contact us at any time.


Product Description

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12.3" Touch Screen for Mercedes Benz Vito 2014-2020 Android Car Radio Stereo GPS Navigation Support DSP in Dash Multimedia with Wireless Charging

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Functional Properties

[Buyer Note]Please provide accurate model year information and pictures of the original radio to us for confirmation; if you can determine the original system, you can directly buy corresponding model.

[Retain OEM Functions]

Perfectly compatible with the original car amplifier, air conditioning, steering wheel control.

[Android Stereo Function Parameters]

Android 13.0 system, octa-core CPU, works with wireless Carplay & wireless Android Auto via Car Link, AM/FM RDS radio, Dual Blue-tooth, Split Screen (run two apps on one screen), GPS Navigation, Steering Wheel Control, 2 USB ports, support rear view camera, WiFi connection, you can download thousands of apps

SWC

carplay/android auto

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SWC Functions

Steering wheel control, seamlessly connected to the original car

Built-in CarPlay/Android auto/WIFI/BT5.0

Wireless CarPlay and Android auto to connect to networked mobile phones, faster and safer

Built-in 4G LTE

Built-in 4G lte network, enjoy surfing the web

Support Google Play Store

Download as many popular apps as you like,youtube,facebook,ins,tiktok,etc.

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Installation Instructions
Special car dedicated 
non-destructive installation
Our products are dedicated to the car, the wire is the socket docking without breaking the line, do not cause secondary damage to
the car.



Please kindly notes :

If you received any problem items,please contact us before giving any feedback,

we will confirm the problem and reply you ASAP and give a best solution for this,Please don't worry we are responsible for any possible issues.

It's our responsibility to solve the problem until you satisfied.



Payment

Payment Information
Immediate payment is required upon selecting "Buy It Now" or upon checking out through the basket. 




Return

We hope that you will be pleased with your order. However, in the event that your order is not suitable, we are happy to accept returns for a refund (excluding postage) or an exchange with 30 days of purchase.
 
It is very important that you include a note with your eBay ID, name, reason for returning and return requirements.
 
In the event of a return, the customer is responsible for postage costs. It is highly unlikely that a product may be faulty, however in the case returning postage will be refunded on arrival.
 
 
Exchange and Refund Process
Returns are handled on a daily basis therefore your exchange or refund will be posted on the day that your return arrives; you will also receive an email to confirm this. Exchanges will be posted to the address associated with the original order (unless otherwise stated) and refunds will be issued to the original payment method only.
 
PLEASE NOTE: All products that have been used or original packaging is incomplete will be charged 25% restock free




Shipping

We will ship items via SpeedPAK, USPS, or UPS,Fedex, AUPOST
Hope you can understand, we will choose the lowest price for your cities.
1. This item will ship to your ebay address, so please confirm your address is right when you pay.
2. Leave your phone number on the address, so if you are not at home, the carrier can contact you easily .
3. Estimated time of arrival?7-12  working days
4. If you do not receive it on time, please contact us via ebay message.




Our Duty Time

China Time

USA(pacific time)


Start End
Start
End
Monday AM 9:00 PM 18:00 Sunday PM 17:00 Monday AM 2:00

Tuesday

AM 9:00 PM 18:00 Monday PM 17:00

Tuesday

AM 2:00

Wednesday

AM 9:00 PM 18:00

Tuesday

PM 17:00

Wednesday

AM 2:00

Thursday

AM 9:00 PM 18:00

Wednesday

PM 17:00

Thursday

AM 2:00

Friday

AM 9:00 PM 18:00

Thursday

PM 17:00

Friday

AM 2:00

Saturday

Out of Duty

Friday

Saturday


Sunday

Out of Duty

Saturday

Sunday


During the duty time ,we can give you a quick respond.
If we are out of work, please kindly be patient and considerable to give us a little more time, thanks for your supporting!


FAQ
Frequently Asked Questions
 
Q: How do I order?
A: You can place your order online at any time using eBay secure shopping cart.
 
 
 
Q: How do I pay for my order?
A: We accept Visa, Mastercard, Discover, American Express, PayPal.
 
 
Q: How will my order be shipped?
A: We offer Ground Shipping for US orders ONLY (including Alaska and Hawaii).
 
 
Q: What are your shipping and handling rates?
A: Shipping and handling rates vary by product. Almost all of our items shipped within the continental U.S. come with Free Shipping, however, due to weight and occasional handling fees some of our products have a shipping charge. All shipping fees will be displayed on individual items before you add them to your shopping cart and purchase them. For orders being shipped outside the continental U.S. we will add an extra shipping charge to the entire order. This charge will be displayed on the order confirmation page before you submit your order.
 
 
Q: How long does it take for the products to arrive?
A: Most items in stock ship within 1 to 3 days. Please allow up to 5 days for delivery. Some custom items are made to order, and may take 1-2 weeks to be shipped
 
 
Q: What is your return policy?
A: Read our Return Policy
 
 
Q: How do I check the status of my order?
A: We will email you an order tracking number when your order has shipped. Some of our products, including but not limited to custom seat and car covers, are custom made to order and require us to get the tracking information from the manufacturer. For such orders, please allow additional time for order status information.



Tips
Tips:

1.Why can't turn on the car radio ?

1.1Please check the Voltage of car radio:12V

1.2When you test this car radio,you can combine the red and yellow wires and connect them to the positive side of the power supply.Black line to negative power supply.

1.3Replace the same type of insurance to test the car radio.

Note: Please must use our power cables to connect our car radio,it is not possible to insert the original car plug directly into our machine.



2.Why the car radio will show "No Signal" when we reversing?

2.1Please check if the camera's line is properly connected to the car radio.

Note:The video port of rear camera must insert the "CAMIN" port of car radio.

2.2 Please check whether the pink wire is connected to the line on the positive 12V? If not, there will be a light on but the display does not appear reverse image.



3.Why does the radio not turn off after turning off the engine and keep consuming power?

Check if the red ACC power cable and canbus are not disconnected? Otherwise it will keep powering up



4.Why can't search FM?

4.1: No radio antenna inserted;

4.2: Please check if the radio antenna is plugged in. Please insert more antennas several times to make it well contacted;

4.3: The signal of your location is not good. Please go to a better place to test again

4.4: The radio antenna on the car is broken/no effect; please replace the radio antenna and test again.



5.Why can't connect the Bluetooth of car radio?

5.1 Open the phone settings interface, open the Bluetooth in the Bluetooth function, search for Bluetooth devices, find the player's Bluetooth model to be paired; if you need a pairing code, enter 0000; if not, try 1234 or 123456.

5.2 Please try to use another mobile phone to test this function.

All methods are correct and still cannot use Bluetooth, Please unplug the plug on the back of the player and plug it in after 3 minutes.