Additional Information from Real Video (kcor2005)

About Real Video

• All items we sell are new unless otherwise advertised.
• We offer the fastest shipping times and the largest selection of hard to find movies and new releases hands down.
• Your purchase(s) come with a full 30-day satisfaction guarantee.  If you're not completely satisfied with the quality of your movie experience, we will replace it free of charge (certain exclusions apply).
• Artwork and other physical characteristics may differ slightly than shown and in no way effects the viewing quality experience. Stock photo's may be used for identification purposes.
• Our items come from reputable, licensed Distributors who specifically provide movies to the video rental market. We do not deal with Bootleg or used items!
• Due to the nature and factors which are unpredictable in shipping and handling services, there is an estimated 0.5-1% defect/damage rate which can be easily solved by notifying us and allowing our Customer Service team to quickly make it right.  Insurance for up to $100.00 is provided free of charge when using USPS First Class mail.  
• We are a licensed secondary re-seller and have done business in the state of Michigan for over 30 years.
• If you love what we do, we appreciate the feedback for which you feel we deserve.
• Messaging us is the best way to discover our amazing customer service.