Aquamarine Impex

(A Sister Concern of "Aquamarine Traders")

Welcome to Aquamarine Impex. We are premier specialists in 100% natural, top-grade colored gemstones sourced directly from mines across the globe. Whether you are a collector or a jeweler, we bring the world?s finest stones right to your doorstep.

Shipping Information

We take pride in our prompt service and secure handling of your precious stones.

• Handling Time: All orders are shipped within 1 business day of receiving cleared payment.
• Origin: All items are shipped securely from India.
• Economy Shipping: 12?25 business days (Free or low cost, depending on location).
• Express Shipping: 4?8 business days (Recommended for high-value items).
• Special Offer: Enjoy FREE Express Shipping on all orders over USD 300.

Note for Brazil & Russia: Due to local courier restrictions, we ship exclusively via India Post (Airmail & EMS/Speed Post) to these regions.

Please Note: Buyers are responsible for any VAT, Custom Fees, or Import Duties as per their country?s regulations.

Returns & Refund Policy

Your peace of mind is our priority. We offer a 30-day risk-free return policy.

• Window: You have 30 days from the date of delivery to return an item.
• Options: Choose between a Full Refund or a Replacement.
• Condition: Items must be returned in their original, "as received" condition (unworn and undamaged).
• Process: Please contact us before initiating a return. We recommend using Registered Mail only.
• Non-Refundable: Shipping costs, insurance, and duties/taxes are non-refundable.

Feedback Policy

We strive for a 5-Star Experience. If you are satisfied with our gemstones and service, please leave us a positive review!

Need help? If you encounter any issues, please contact us first before opening a case or leaving a rating below 5 stars. We are committed to resolving any concerns to ensure you are 100% satisfied.

Frequently Asked Questions (FAQ)

About Our Gemstones

Are your gemstones natural? Yes, every single gemstone we sell is 100% natural.

Are the stones treated? While most of our stones are completely untreated, some (like Tanzanite) undergo standard heat treatment to enhance their natural color. We believe in full transparency regarding any treatments.

Where do you source your stones? Directly from the source! We have direct links with miners in Madagascar, Tanzania, Nigeria, Mozambique, and Ethiopia, as well as deep roots in Indian mining.

Do you provide certificates? Yes. Upon request, we can provide certificates from reputed labs such as IGI or IGITL. The cost ranges from USD 10 to USD 50 per stone depending on the lab.

Customization & Services

Can you customize a stone for me? Absolutely. Because we own a large Lapidary Factory, we can re-cut or adjust the size/shape of a stone for you at no extra charge.

Do you sell jewelry? Yes! We stock a wide variety of Silver and Gold jewelry. If you have a specific design in mind, let us know and we can custom-make it for you.

Can I visit your facility? We would love to host you! You are welcome to visit our factory in Jaipur, India, or our office in Bangkok, Thailand.

Orders & Communication

How quickly do you respond to inquiries? During business hours, we typically respond within a few hours.

How will I be refunded? Refunds are processed within 3 working days via the original payment method.

Contact Us

Location: Jaipur, India | Bangkok, Thailand

Have a beautiful day and happy shopping!