Introducing Joico Lumi10 Permanent Crème Color. Joico's first quick processing permanent hair color that develops in 10 minutes - without compromising gray coverage, vibrancy or longevity.


What it is: Time is money-make every minute count with NEW LUMI10. This professional permanent haircolor is formulated with our Quick Coverage System to deliver 100% gray coverage in just 10 minutes while also achieving up to 2X the shine.* Now you can make time for more clients while still expecting the same predictable results from the LumiShine collection. This fast-acting range of rich and deeply pigmented shades offers long-lasting color, designed to increase your creativity and efficiency with speedy results. Last-minute walk-in with gray hair? No problem. LUMI10 is here to help you and your clients reach your full-coverage poTENtial. *vs. untreated damaged hair.





Shipping Terms

Delivery Address: Please ensure the delivery address is accurate before placing an order. Incorrect addresses may result in delays, for which we are not responsible.
Contact Number: Double-check your contact number when ordering on eBay to avoid issues caused by unreachable numbers.
Address Errors: Providing an incorrect address will incur additional charges for return and re-dispatching.
Dispatch Timeline: We aim to dispatch orders on the same business day, provided items are in stock.
Return to Sender: If an item is returned due to recipient error (e.g., incorrect address), you will be responsible for the postage costs to resend the item.
Shipping Method: Most items are shipped via Australia Post Regular. Express Post is available at checkout.

Shipping Fees

Free Delivery: Available Australia-wide, except for bulky items such as furniture.

Returns & Refunds

We accept returns and refunds under the following conditions:

  • Damaged Product: The product arrives damaged.
  • Faulty Product: The product is defective (e.g., not functioning as per the manual, missing parts, or posing hazards).
  • Change of Mind: Returns for change of mind or unauthorised purchases will incur return freight charges. Items returned opened or used may incur additional fees.

Refunds:

  • Refunds are processed via PayPal only, regardless of the original payment method.
  • Offline refund requests are not accepted.

Timeframe:

  • Returns and refund requests are accepted within 15 days of delivery due to storage constraints.

Payment

We accept the following payment methods:

  • PayPal
  • Credit Card (via PayPal)

If you have any questions regarding payment, please contact us.

Shipping Policy

  • Professional Team: Our dispatch team, based in South Australia, ensures fast and secure processing of all orders.
  • No Pickup: Items are shipped exclusively via our dispatch service.
  • Post Office Responsibility: Once handed over to Australia Post, they are responsible for the timely delivery of your item. We will monitor and provide updates for trackable shipments.

Returns Policy

If you experience any issues with your order:

  • Contact our friendly customer service team for prompt assistance.
  • Please refrain from leaving neutral or negative feedback before contacting us. We are committed to resolving any issues to your satisfaction.
  • Item Condition: Items must be returned in their original condition for exchanges or refunds.
Service Disclaimers:
According to the Australian Competition & Consumer Commision , the consumer guarantees do not apply if you got what you asked for but simply changed your mind,decided you
did not use for it.
Hence, change for mind and attempted delivery return refunds will have a 20% restocking fee and a postage cost which is $10.95 deliverie fee we were paid.
Furthermore, reshipment for domestic deliveries (deliveries within Australia) incur a $10.95 additional fee.