Structure Complex Protein Shampoo


Protects hair from temperature extremes, infuses hydrating extracts that optimise softness, condition and manageability. Leaves hair with a silky soft feel.

BENEFITS

  • Reconstructs dry damaged hair
  • Protect from high heat up to 220c
  • Restorative nano proteins
  • Deep conditioning plant extracts

Structure Complex Protein Conditioner

Protects hair from temperature extremes, infuses hydrating extracts that optimise softness, condition and manageability. Leaves hair with a silky soft feel.

BENEFITS

Reconstructs dry damaged hair

Protect from high heat up to 220c

Restorative nano proteins

Deep conditioning plant extracts



Structure Complex No.3 Bond Enhancer

Repair Treatment

Maximises strength, condition, shine and manageability in chemically-treated, dry, fragile or damaged hair.

BENEFITS

  • Repair
  • Rebuilds chemically damaged hair
  • Maximises strength
  • Adds shine
  • Improves condition






Shipping Terms

Delivery Address: Please ensure the delivery address is accurate before placing an order. Incorrect addresses may result in delays, for which we are not responsible.
Contact Number: Double-check your contact number when ordering on eBay to avoid issues caused by unreachable numbers.
Address Errors: Providing an incorrect address will incur additional charges for return and re-dispatching.
Dispatch Timeline: We aim to dispatch orders on the same business day, provided items are in stock.
Return to Sender: If an item is returned due to recipient error (e.g., incorrect address), you will be responsible for the postage costs to resend the item.
Shipping Method: Most items are shipped via Australia Post Regular. Express Post is available at checkout.

Shipping Fees

Free Delivery: Available Australia-wide, except for bulky items such as furniture.

Returns & Refunds

We accept returns and refunds under the following conditions:

  • Damaged Product: The product arrives damaged.
  • Faulty Product: The product is defective (e.g., not functioning as per the manual, missing parts, or posing hazards).
  • Change of Mind: Returns for change of mind or unauthorised purchases will incur return freight charges. Items returned opened or used may incur additional fees.

Refunds:

  • Refunds are processed via PayPal only, regardless of the original payment method.
  • Offline refund requests are not accepted.

Timeframe:

  • Returns and refund requests are accepted within 15 days of delivery due to storage constraints.

Payment

We accept the following payment methods:

  • PayPal
  • Credit Card (via PayPal)

If you have any questions regarding payment, please contact us.

Shipping Policy

  • Professional Team: Our dispatch team, based in South Australia, ensures fast and secure processing of all orders.
  • No Pickup: Items are shipped exclusively via our dispatch service.
  • Post Office Responsibility: Once handed over to Australia Post, they are responsible for the timely delivery of your item. We will monitor and provide updates for trackable shipments.

Returns Policy

If you experience any issues with your order:

  • Contact our friendly customer service team for prompt assistance.
  • Please refrain from leaving neutral or negative feedback before contacting us. We are committed to resolving any issues to your satisfaction.
  • Item Condition: Items must be returned in their original condition for exchanges or refunds.
Service Disclaimers:
According to the Australian Competition & Consumer Commision , the consumer guarantees do not apply if you got what you asked for but simply changed your mind,decided you
did not use for it.
Hence, change for mind and attempted delivery return refunds will have a 20% restocking fee and a postage cost which is $10.95 deliverie fee we were paid.
Furthermore, reshipment for domestic deliveries (deliveries within Australia) incur a $10.95 additional fee.