We only receive PAYPAL payment and only send the item to PAYPAL ADDRESS!
If you do not have a Paypal account,we suggest you register one or ask friends' help.
1. Most orders will be shipped within one business day after the order is placed (expect Saturdays, Sundays and holidays).
2. Transit time will last 2-7 business days, which depends on the distance from the customer's location to the fulfillment center.
3. We only ship to 48 consecutive states, not Hi, AR, PR and po.box.
*Please note that all information about transit time is estimated.
Returned items must be in new condition with their original packaging and unassembled. Purchases must be returned within 30 days of delivery. Besrey does not accept returns of any items that have been used for any period.
Refunds are only issued for the purchase price of the item(s) returned and any applicable sales tax in the original form of payment used to purchase the item. Shipping charges for both delivery and returns are not refundable.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Please be sure to use a secure shipping method to send the item, so that it may be tracked. Besrey will not be responsible for items lost during shipping and cannot process your return until the item is received.
Any large package surcharge charged at checkout is non-refundable.
We at besrey are committed to offering you a quality customer experience. If you are experiencing any issues regarding our products, please feel free to contact our Customer Care team for priority support, and we will be happy to assist you as needed.
Whatever your question, we're here to help. And we will respond to you within 48 hours of receiving the message.
This warranty covers any defects in materials or workmanship under normal use and service, and runs for two (2) years from the date of original purchase. This warranty is not transferable and applies only to the original retail purchaser. The warranty will automatically terminates if you resell or transfer the product in any form to another person. If your product arrives missing parts, a replacement request must be made to our Customer Care within the first 90 days of the date of original purchase. If you experience any difficulties or problems with your product, please feel free to contact us. We strive to help in any way we can.
