We ship Worldwide!

We offer free shipping on all orders!

Our contracted shipper is Fedex. We send our items from European Union, Hungary.

We need 1-3 business days processing time after payment has been received.

We carefully pack and ship all orders to ensure they arrive safely.

- For Buyers within the European Union (EU), all applicable taxes and duties are included in the final price.

- For Buyers outside the EU, import duties, taxes, and customs fees are not included and are the sole responsibility of the recipient.

- For Customers in the United States:

As of August 29, 2025, orders under $800 are no longer exempt from import charges. Please be aware that import duties, customs processing fees, and other applicable charges may apply when ordering goods from abroad.

All shipments are sent under DAP (Delivered At Place) terms. Under DAP shipping terms, the seller is responsible for arranging and paying for transportation to the Buyer’s delivery address, including export customs clearance and international shipping costs. The Buyer is responsible for import customs clearance, import duties, taxes, and any local handling fees required by the destination country before the package can be delivered.

If your package becomes delayed or held during the import customs clearance process, we are happy to assist you. Please contact us as soon as possible — it is in everyone’s best interest to ensure your package is delivered as quickly and smoothly as possible.

Please Contact Us First

In case of any problem with your order, we kindly ask you not to open a case through eBay before contacting us directly. We are always happy to communicate and find a solution that is acceptable for both of us.

Damaged or Missing Items

If your parcel arrives damaged or if any items are missing, please contact us within 2 business days after delivery.

To help us resolve the issue quickly, please provide:

- Photos of the parcel and the damaged item(s)

- A damage report/protocol from the courier service if possible

Once your claim is reviewed and accepted, we will offer either:

- A replacement item, or

- A full refund for the affected item(s)

Refunds will be issued using the original payment method.

Exception

For hygiene and safety reasons, food products and supplements cannot be returned due to ordering mistakes or change of mind. These sales are final. In all cases, returning postage costs are the responsibility of the buyer.

We offer a variety of secure payment methods including credit and debit cards, Apple Pay, Google Pay, PayPal, and other regionally accepted payment options.

Kindly complete your payment promptly after placing your order, as we can only begin processing and shipping once payment has been successfully received and confirmed.

All transactions are processed through secure payment gateways to ensure the protection of your personal and financial information.

If payment is not received within the required timeframe, the order may be delayed or canceled automatically according to marketplace policies.

Please ensure that your billing and shipping information is accurate to avoid any processing or delivery delays.

If you experience any issues during checkout or need assistance with payment, feel free to contact us — we are happy to help.