1.98 Ct. Trapiche Emerald

What payment options are available?

We are enrolled in eBay Managed Payments, which means you can choose from all major payment methods available on eBay. These include:

• PayPal and PayPal Credit
• Credit and Debit Cards (Visa, MasterCard, American Express, Discover, etc.)
• Apple Pay and Google Pay
• eBay Spendable Funds and other locally supported options

All payments are processed securely through eBay’s trusted checkout system.

How soon am I required to pay for the purchased item(s)?

eBay requires buyers to complete payment within four (4) calendar days of purchase. If payment is not received within this period, the seller has the option to cancel the order.

If you need extra time to complete your payment, please contact us — we’ll be happy to grant an extension.

Do you offer layaway payment plans?

Yes, we're happy to offer layaway and flexible payment options. Please contact us to discuss a plan that works best for you.

Do you offer international shipping?

Yes, we ship worldwide to most countries. All international shipments are fully insured, trackable, and handled by trusted global carriers.

However, we do not ship to countries or regions subject to international sanctions under US, EU, or UN regulations.

If you are unsure whether we can ship to your location, please contact us for confirmation before placing your order.

Where will the order ship from?

All orders are shipped from our Dubai, UAE office. Accordingly, the Country of Origin declared on your shipment will be the UAE.

What are the shipping methods available & shipping fees?

We offer the following shipping options:

EXPRESS shipping by FedEx
– Shipping fee: Free shipping
– Delivery time: 3–5 business days to most locations
– Insurance: Fully insured for the item’s full value
– Tracking: End-to-end tracking available on the FedEx website

PREMIUM shipping by Brinks, Transguard, Malca-Amit, or Ferrari
– Shipping Fee: Contact us for a quote
– Delivery Time: 1–3 business days to most locations
– Insurance: Fully insured for the item’s full value

What is the default shipping method?

We offer FREE Express Shipping via FedEx as the default shipping method.

If you prefer Premium Shipping through Brinks, Transguard, Malca-Amit, or Ferrari, please contact us in advance for a custom shipping quote.

What is your handling time for shipping?

We strive to have your order delivered as quickly as possible. For most items, our handling time is 1–3 business days.

Certain items may have an extended handling time of up to 7 business days.

The exact handling time for each item is specified under the “Shipping and returns > Handling time” section of the listing.

Can I combine multiple items into a single shipment?

Yes, you can combine multiple items from our store into a single shipment to save on shipping time and simplify delivery.

How secure are your shipping methods?

We take shipping security very seriously. Every order is carefully packaged, fully insured, and shipped with real-time tracking. A signature is required upon delivery to ensure safe and confirmed receipt.

In the unlikely event of loss or damage during transit, we cover the risk entirely and will issue a full refund — guaranteeing your peace of mind.

Will you send the tracking information after shipping?

Yes, absolutely. Once your order has been shipped, we’ll update the tracking information directly on eBay so you can monitor your shipment’s progress.

We’ll also send you a message on eBay with the full tracking details and relevant website links for your convenience.

Will I have to pay any customs duty, import tax, tariffs, or VAT on the shipment you send?

Import duties, taxes, tariffs, or VAT (if applicable) are determined by your country’s customs authorities and are the buyer’s responsibility.

For shipments to the United States, the import of loose gemstones and diamonds is generally duty-free. However, since the reciprocal tariffs introduced in April 2025, a 10% import tariff applies to shipments from the United Arab Emirates (UAE), which is currently the lowest tariff rate anywhere in the world.

By purchasing from us, you automatically benefit from these lowest global tariff rates, ensuring maximum value for your purchase.

For buyers outside the US, if you’d like accurate information about applicable duties or taxes in your country, please contact us. We’ll be happy to guide you based on our extensive experience shipping worldwide.

You can also visit our detailed guide on import duties and taxes here:
https://store.starruby.in/pages/duties-and-taxes

Do you ship to P.O. Boxes?

Yes, we do ship to P.O. Boxes. Please ensure that you have access to your P.O. Box and that it can receive packages from your local postal service or FedEx.

If you have any special instructions or concerns, feel free to contact us before placing your order.

What is your return policy?

We offer 30-day free returns on all purchases made from our store.

If, for any reason, you decide to return an item after receiving it, you may send it back within 30 days of delivery for a full refund. No questions asked — your satisfaction is our top priority.

Returned items must be in their original condition, accompanied by any gemological reports provided.

Who is responsible for the two-way shipping costs?

We provide prepaid FedEx return shipping labels for all returns, ensuring a smooth and hassle-free process.

All shipping costs — both ways — are fully borne by us, so you can shop with complete peace of mind.

Will I receive a full refund?

Yes, we issue a full refund via eBay with no deductions whatsoever.

We do not charge any restocking fee, and refunds are processed promptly once the returned item is received and verified.

How to return an item?

If you’d like to return an item, simply contact us through eBay to request return shipping instructions and a prepaid FedEx return label.

We’ll guide you through the quick and hassle-free return process.

What is the time frame to receive a refund?

All refunds are processed within 1–3 business days after we receive the returned item.

Refunds are issued through eBay’s secure payment system and credited back to your original payment method.

Do you offer jewellery-making services?

Yes, we do. We have a state-of-the-art jewellery workshop in Dubai, fully equipped to undertake all kinds of bespoke jewellery orders.

From elegant ring settings to intricate, one-of-a-kind creations, our master craftsmen can bring your vision to life with exceptional precision, quality, and attention to detail.

If you’d like to transform any gemstone purchased from us into a finished piece of jewellery, please contact us with your design ideas — we’ll be delighted to assist.

Are your diamonds and gemstones conflict-free?

At StarRuby.in, we are deeply committed to ensuring that all our diamonds and gemstones are sourced ethically, responsibly, and transparently. We understand and share the global concern about the adverse impact of conflict minerals and unethically mined gemstones on human rights and environmental sustainability.

In full compliance with the Kimberley Process Certification Scheme (KPCS), the U.S. Patriot Act, and relevant United Nations resolutions, we guarantee that all our diamonds and colored gemstones are 100% conflict-free. We categorically do not sell, trade, or engage in any business involving gemstones sourced from conflict zones or areas associated with human rights abuses, armed conflict, or unlawful practices.

How are your gemstones photographed?

Our gemstones are photographed by experienced professionals using state-of-the-art equipment, advanced macro photography techniques, and specialized lighting systems calibrated to simulate natural daylight (5500 K). This ensures accurate color representation and showcases each gem’s true beauty and detail.

Are your pictures & videos accurate?

Yes. As a specialized eCommerce business in gemstones and fine jewelry, we understand the importance of accurately representing each piece online. After years of research and development, we’ve perfected advanced macro photography techniques and customized gemstone lighting systems to ensure true-to-life media.

Our studio uses lighting systems with a high Color Rendering Index (CRI >95) and Television Lighting Consistency Index (TLCI >97), allowing DSLR cameras to capture color with exceptional precision. We also evaluate all visuals on color-calibrated monitors using hardware calibration tools to ensure consistency and accuracy.

As a result, the photos, videos, and 360° interactive views on our listings offer a fair and faithful representation of each gemstone’s actual color and appearance.

Which devices or screens provide the best viewing experience for your pictures, videos & 360° interactive views?

Our media is embedded with “Display P3” color profiles to ensure accurate color display across browsers and other color-managed software.

For the most accurate color reproduction, we recommend viewing on the latest generation of devices, including laptops and desktops with IPS displays, Apple devices with Retina displays (such as iPhones, iPads, and iMacs), and mobile screens featuring IPS, OLED, AMOLED, or QLED technology. These screens offer superior color accuracy and clarity, closely matching the gemstones’ real-life appearance.

Clarity Grading Scale

https://store.starruby.in/pages/clarity-grading

Color Grading Scale

https://store.starruby.in/pages/color-grading

Information on Treatments

https://store.starruby.in/pages/treatments

Information on Gemological Reports

https://store.starruby.in/pages/gemological-reports

Information on Vedic Astrology

https://store.starruby.in/pages/vedic-astrology

Stone Size Chart

https://store.starruby.in/pages/stone-size-chart

Stone Shape Chart

https://store.starruby.in/pages/stone-shape-chart

Stone Size Tool

https://store.starruby.in/pages/stone-size-tool

At StarRuby.in, we don’t just sell gemstones—we deliver trust, transparency, and timeless beauty. Here’s why discerning customers from over 90 countries continue to choose us:

✅ 100% Natural & Untreated Gemstones

We specialize exclusively in natural, unheated, and untreated gemstones, maintaining their original beauty and inherent purity—just as they were formed by nature. No enhancements. No compromises.

🔬 Curated by Expert Gemologists

Every gem is handpicked and thoroughly evaluated by our in-house team of certified gemologists, ensuring authenticity, quality, and value. We only select stones that meet our strict criteria for beauty and integrity.

📜 Certified by Leading Gem Labs

Each gemstone is accompanied by certification from internationally recognized laboratories such as GIA, GRS, IGI, and others—offering you peace of mind and assurance of authenticity.

💎 Mine to Market Advantage

By sourcing directly from mines and eliminating middlemen, we offer wholesale pricing and significant savings — without compromising on quality. You get better stones at better prices.

🎥 True-to-Life Visuals

What you see is what you get. Our listings feature high-resolution images, 360° interactive views, videos, and detailed descriptions—so you can shop confidently, from anywhere in the world.

🌍 Worldwide Shipping, Trusted & Insured

We ship securely and reliably worldwide, with tracking and insurance for every order. Wherever you are, your perfect gem will reach you safely.

🔄 Easy Returns, Zero Hassle

We stand behind every gem we sell. If you're not completely satisfied, take advantage of our hassle-free return policy. Your satisfaction is our priority.

🌟 A Legacy of Trust

Founded in 2007, StarRuby.in continues a family legacy in the gemstone trade that spans generations. Our unmatched reputation for integrity and quality speaks through our loyal clientele and glowing reviews.

🌱 Ethical & Eco-Conscious

We are committed to sourcing our gems ethically and responsibly, supporting sustainable practices that care for both people and the planet.

❤️ Personalized Customer Support

We treat every customer like family. Whether you're a first-time buyer or a seasoned collector, our team is always ready to guide, educate, and assist you at every step—without any pressure or hard selling.

🔒 100% Satisfaction Guarantee

We’re not happy unless you are. From our gemstones to our service, we guarantee a smooth, transparent, and satisfying shopping experience — every single time.

Discover the StarRuby.in difference.
Explore our collection and experience gemstone buying the way it should be — authentic, informed, and truly exceptional.