SHIPPING     

We use the following methods depending on your area:

- Australia Post

- Couriers Please Express

- TNT Express

All orders being delivered to a PO Box or Parcel Collect that have a total weight of below 22kg will be delivered using Australia Post service.  Any orders weighing 22kg or more cannot be delivered to a PO Box or Parcel Collect, a residential or business address must be provided.

All orders being delivered to metro areas will be delivered with Couriers Please or TNT.

Signature will be required for most deliveries if not advised otherwise.  Please let us know which courier you prefer for delivery and, where possible, we will make every effort to meet your request.

All orders made before 12:30pm will be processed on the same business day.  Orders made after 12:30pm will be processed within the next business day.  Once all orders are processed and ready for despatch, we will update the tracking code on eBay for easy tracking.  Please visit the courier's website to track the parcel.

If you think you might not be at home to collect the parcel and have somewhere safe to leave it, please enter instructions in the 'Instructions to Seller' box when checking out in eBay or alternatively you can update your address details to include ‘AUTHORITY TO LEAVE’ and indicate a specific location.

If you do not receive the products within 5 – 7 business days, please contact the relevant courier company.  If for any reason you are not satisfied with the service provided by the courier company, please contact us via eBay using the ‘Contact Seller’ option and select ‘Other’.  We will gladly help in any way we can.

Because we have low margins, we recommend you try to locate the parcel yourself online before contacting us.

PLEASE NOTE:  PARCELS TO WA, TAS, QLD, NT & REGIONAL AREAS MAY TAKE MORE THAN 8 DAYS.     

Sometimes we do get things wrong, and we will do our best to correct the issue ASAP!  In the event of an error, please contact our customer service team and we will investigate the issue and do our best to rectify the situation.      

RETURNS POLICY     

If you have made a purchase and need to return it for whatever reason, we will happily refund the amount for the goods minus any postage costs incurred by the seller (even if you make a purchase with free delivery, there will always be a postage cost to the seller).  Once the package has been returned in its original condition we will then proceed with a partial refund.  Return freight is at the expense of the BUYER.  Returns are accepted within 30 days of payment.   

Returned products MUST be sent to us unopened and unused in their original packaging.

How is this product packaged?  

This product is supplied in resealable stand up pouches.  Therefore, if you select a quantity of 5kg, you will receive either 5 bags of 1kg each or 2 bags of 2kg and 1 bag of 1kg.  Orders of 10kg or more will be packed in a food grade plastic bag and fastened with a zip tie.  

Has this product been tested? 

All our products are lab tested to ensure the highest quality and purity of the product.  Lab test results are filed in-house and kept securely to comply with HACCP (Hazzard Analysis and Critical Control Point) standards. 

Welcome to SIMPLY HEALTHY.

Our goal at Simply Healthy is to get the best products from around the world and bring them to those who want a better quality of life.  A simple philosophy, but it works.

Simply Healthy deals with a great team of wholesalers who seek to source the best natural products from around the globe.  We then import these products and pack them locally in Australia.

You may wonder why we don’t source our products from Australia?  Put simply, many products like Maca, Chlorella and Spirulina do not grow naturally in Australia.  We want to ensure our consumers have the best product available hence, we go to where the best is found –places such as Italy, Canada, Peru, Hawaii, China and India.

We offer a range of raw products, from Greens to superfoods.  Most of our greens and super foods are certified organic; grown chemically free, without pesticides, ensuring you get the maximum nutritional benefit.

We also have some of the best tasting products our product ranges.  Why not try some of our flavoured products or some of our sponsored brands that we stock?  Or the Super Greens + which comes in 4 great natural flavours for healthy digestion and to boost your immune system function?   Once you’ve tried them, you won’t look back!

At SIMPLY HEALTHY we aim to promote health and wellbeing, as well as help you achieve your fitness & body building goals.  Whether you want to improve your fitness on a professional level, lose weight or simply look and feel great, think of SIMPLY HEALTHY.  We will help you get there!

Our product powders are one the best available products you can find.  To find out about health benefits for any of our products we recommend you consult your health care professional and doing your own research before purchasing.  You can’t beat peace of mind.

Search for "Simply healthy" at our eBay store for our range of healthy and tasty products.

Your Positive feedback is greatly appreciated and gives us the fuel to keep delivering the best products with great customer service.

We try our very best to make sure every customer is completely satisfied. If there's a problem, please message us!  We're happy to help.