SHIPPING INFORMATION
Items will be shipped within 24 hours of payment being received/cleared, excluding weekends and holidays. They will be shipped via USPS Mail with Delivery Confirmation.
FEEDBACK INFORMATION
Your feedback is very important to us. If you feel we have made a mistake with your item, please email us immediately. Please email us before leaving negative feedback so we can mutually agree on a resolution. Negative feedback does not resolve the problem.
INTERNATIONAL ORDERS
The buyer is responsible for any applicable import duties and local taxes. However, we will mark the item as a gift and lower the value to avoid customs duties and taxes.
EXCHANGE
If you purchased a product you wish to exchange for an alternative size or color, you can return it for a refund and place a new order for the desired item.
RETURN POLICY
If you are not fully satisfied with the product(s) you receive, you may return them to us within 30 days of receipt. We will be happy to offer you an exchange; if an exchange is unavailable, ill be offered provided that the product(s) are returned complete, in perfect condition, unused, within their original packaging, then a refund w and the tags have NOT been removed. Please take extra care to read the product care instructions with your items, as we cannot accept items for a refund or exchange if they have been damaged in the wash. Please note that we will only refund the value of the merchandise returned, not the shipping charge.