CUSTOMER SERVICE
WE ARE HANDLING LARGE AMOUNT OF EMAILS EVERY DAY. PLEASE ALLOW US TO REPLY YOUR EMAIL WITHIN 24 HOURS
(MONDAY-FRIDAY)
WE ARE CLOSED WEEKENDS AND HOLIDAYS.
SHIPPING
*FREE SHIPPING IN US*
RETURN POLICY
*REFUNDS:
IF FOR ANY REASON YOU ARE NOT SATISFIED WITH OUR PRODUCT WE WILL ACCEPT REQUEST FOR REFUNDS, NO QUESTIONS ASKED. THE ITEM MUST BE IN ITS ORIGINAL UNUSED CONDITION, BE RETURN WITHIN 30 DAYS OF PURCHASE, AND THE SHIPPING EXPENSE WILL HAVE TO BE COVERED BY THE CUSTOMER.
*SIZE EXCHANGE/ANY OTHER EXCHANGE:
WE ACCEPT EXCHANGES FOR SIZES OR DIFFERENT ITEM. SILVER SHOW ROOM WILL ACCEPT EXCHANGES AS LONG AS ITEM IS IN ITS ORIGINAL UNUSED CONDITION, BE EXCHANGES WITHIN 30 DAYS OF PURCHASE, AND BOTH SHIPPING EXPENSES FOR SENDING AND RECEIVING BE COVERED BY CUSTOMER.
PROCESS FOR EXCHANGE:
-CONTACT US TO ADVISE US ABOUT EXCHANGE TO MAKE SURE WE HAVE THE ITEM YOU NEED IN STOCK.
-MAIL INCORRECT ITEM TO
SILVER SHOW ROOM
19315 CALIFA ST
TARZANA CA, 91356
ALONG WITH ITEM PLEASE MAIL YOUR ORDER NUMBER AND WHAT YOU ARE REQUESTING TO BE EXCHANGED.
-SHIPPING LABEL MUST BE PURCHASED AS WELL. YOU CAN DO THAT IN THE LINK BELOW.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=231250092398
*IF THERE'S SOMETHING WRONG WITH THE ITEM YOU RECEIVED FROM US, PLEASE EMAIL US IMMEDIATELY SEND US A PICTURE OF HOW THE ITEM WAS DELIVERED AND WE WILL ACCEPT RETURN AT NO CHARGE.
PAYMENT
FOR YOUR SECURITY & CONVENIENCE WE PREFER YOU PAY VIA PAYPAL
PAYMENTS MUST BE RECEIVED WITHIN 3, WORKING DAYS AFTER THE PURCHASE UNLESS BUYER HAS CONTACT US IN ADVANCE WITH ANY SPECIFIC REASON
FEEDBACK
WE APPRECIATE YOUR BUSINESS, IF YOU ARE SATISFIED WITH OUR SERVICE AND PRODUCT, PLEASE LEAVE US A POSITIVE FEEDBACK, OUR GOAL; IS TO MAKE SURE YOU ARE A HAPPY BUYER, IF YOU ARE UNHAPPY FOR ANY REASON, PLEASE DO NOT LEAVE NEGATIVE FEEDBACK ALLOW US THE OPPORTUNITY TO RESOLVE ANY ISSUE(S), SATISFACTION IS WHAT WE ARE WILLING TO SEE!