Component-Shop started in 2003 by the current owner Iain & his wife Natasha. With top quality products & service it quickly grew from being a hobby enterprise to now employing 5 people. We have our own 5,000 square foot warehouse on the edge of the Snowdonia National Park. From here we don't just supply goods, but we also manufacture. Our abilities include:

Battery pack assembly - we have professional battery welding equipment.
Custom lead assembly
Electronics assembly - we have an automatic pick & place component assembly line
Battery testing

Most other sellers are simply "selling boxes" they don't understand the products they sell, simply choosing them based on price, that is not our way. Having studied an electronic engineering degree & then worked for 11 years as a product development engineer in the telecomms industry, Iain looks at things from an engineer's perspective, i.e. having things that work as they should & fully understanding them is what matters most, so you can be assured that you are getting the best.
Our highly knowledgeable staff are always happy to answer questions, before, during or after purchase, we are only a phone call or e-mail away.

We are registered with the Environment Agency as both a producer of WEEE (electronic equipment producer) registration number WEE/BA4449YX and also as a batteries producer, registration number BPRN03979. There are many ebay sellers who are not registered & as such are trading illegally. Whilst buying cheap products from these sellers may seem like a good buy, as they were not trading legally your insurance would most likely refuse to pay out if you suffered any damage from a faulty product.

As standard, ebay will manage the payment, however, if you wish to pay by cheque or bank transfer, just contact us for details.

We can also take credit card payments over the phone, to do this simply check our contact information for our phone number once you have committed to buy on ebay by clicking the buy it now button.

We ship orders usually the same day, but depending how busy the day is, orders placed later in the afternoon may not be shipped until the following day.

There are a variety of shipping options available depending on what goods are bought & your location. The default (usually free) shipping option is generally the slowest, please bear this in mind if you need your order by a specific date.

Free delivery options:
Royal Mail 48 (aka 2nd class post) - typically 2-5 working days, no tracking, only confirmation of delivery
Evri (formerly Myhermes) - typically 3-10 working days, with tracking

Enhanced delivery options:
Royal Mail 24 (aka 1st class post) - typically 1-3 working days, no tracking, only confirmation of delivery.
Royal Mail 24 signed for (aka 1st class post recorded delivery) - typically 1-3 working days, limited tracking, signature on delivery.

Express delivery:
Royal Mail special delivery - guaranteed next day delivery (including Saturdays) some highlands & islands addresses may take an extra day. Includes tracking.
Next day carrier - Next working day delivery to mainland UK destinations, For other locations we use a variety of carriers depending on the goods & location. typically Evri, UPS, Parcelforce. Tracking available.

International:
Royal Mail airmail post - The default (& cheapest) service. Typically 3-7 days to Europe 5-15 days to the rest of the world. There is no tracking available with this service.
Royal Mail International Tracked - Typically 2-6 days to Europe, 4-10 days to the rest of the world. This is the service you must choose if you want tracking.

There are other delivery options possible, so if you need the goods by a specific date just get in touch with us & we will do our very best to help.

Goods will only be shipped after cleared payment is received. With ebay & paypal payments this is usually straight away.

If payment is not received within 5 days of committing to buy a non-paying buyer case will automatically open' This is an automated process & necessary for us to reclaim the fees ebay will already have charged us for the sale. If there is some problem making the payment, or the purchase was done in error, just contact us so that we can cancel the sale.

We have a standard 14 day return policy in line with ebay policies, however, please read the following first if you need to return anything.

If you need to return goods to us  for any reason, please contact us directly first, rather than opening an ebay case, this will always be the fastest way to sort things out.

If the goods have been ordered by mistake they can be returned to us for a full refund.
In the very rare occasions that something is faulty, or we have made some error with your order, just contact us & we will do our very best to put things right as quickly as possible.