Thai Gemstones Policies

Store Policies

Handling & Shipping

Buying more than one item? Combined shipping is available — additional gemstones purchased in the same order ship at a reduced rate. Add everything to your cart and checkout together to save.

Orders are prepared and dispatched within 2–3 business days of confirmed payment. Shipping is via Standard Registered Air Mail worldwide, with delivery in approximately 11–20 business days depending on destination and customs. Tracking details are sent once your order ships.

We are a trusted supplier of natural gemstones, offering a carefully selected collection of quality stones sourced and polished in Thailand.

Treatment Disclosure

Treatment status is stated in each listing title and description where known (for example, heated or unheated). Heat treatment is a common and widely accepted industry practice for many gemstone types. Please message us before purchase if you have any questions about a specific stone.

Payment

Secure payment is handled entirely through eBay checkout, including PayPal and major credit/debit cards, in accordance with eBay's payment policies.

Returns

Returns are accepted within 14 days of delivery; items must be unused and in original condition and packaging. Please message us before sending anything back so we can help make the process smooth. Your purchase is also covered by eBay's Money Back Guarantee.

Feedback

If you're happy with your purchase, we'd truly appreciate a 5-star review. If anything about your order isn't right, please reach out via eBay messages first — we're glad to help make it right.

A Note on Photos

All gemstone photographs are taken under professional studio lighting with magnification to show detail and clarity. Actual color may vary slightly depending on lighting and your screen settings.

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