All items are sent by Royal Mail 2nd class unless otherwise stated. Although this should normally take 2-4 working days it can sometimes take longer in busy periods ie: around Christmas, bank holidays & Black Friday .

I can claim for lost in transit items after 10 working days and at that point I am always happy to issue a full refund for lost parcels.

Finally, I always answer messages promptly and offer a full refund if you are not 100% satisfied with your purchase so please contact me immediately with any issues or if the item is not as you were expecting.

Kind regards Matt