1. Most of our orders ship within 1 business day after payment received. (Except the pre-sale products and special cases)
2. If you have not received your shipment within 15 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
3. We Ship to Australia From our warehouses in Melbourne or Sydney. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
4. Our product comes with free shipping, but some remote areas require additional shipping fees.
5. In order to ensure that everyone receives the product faster, please check if the address includes the house number and try not to fill in the pobox address.

If for any reason you are not satisfied with your purchase, please contact us to resolve any problem before leaving negative feedback, we will do our best to satisfy each customer.
We are happy to exchange positive feedbacks. Please leave us all positive feedbacks and all "5 Star" ratings, we will do the same to you. Please do not leave us any negative or neutral feedbacks before contacting us to solve the problem.

It won't help you solve the problem any faster by leaving negative feedbacks, only by contacting our professional customer suppport can help you solve the problems.

Got any questions about this listing or the product that you've already purchased? Please feel free to contact us by using ebay message, we open Monday-Friday 9:00am-6pm ( GMT+8 ) and also please notice that might be some delay during Weekens and holidays.