KEY NOTES: Violet accord, Cardamom, Iris, Ambrox, Australian Sandalwood, Cedarwood, Leather, Musk Returns and exchanges are not accepted if the item has been opened, used, or if the original factory seal or packaging has been tampered with or damaged. Due to hygiene and safety standards for personal-use items, any opened product is considered used and cannot be resold. However, if you experience any issues with your order, please feel free to contact us and we will be happy to assist. Orders are shipped the same day or within 1 (one) business day after payment is received. Dear Customers, if you are unhappy with your purchase for whatever reason, please contact/send us an email, via (Buyer - Seller) Message Service, before leaving negative/neutral feedback or low star ratings. Money back g