Apple MacBook Neo 13” – 8GB RAM | 256GB SSD | Brand New | Ultra-Slim Performance Laptop

• Same-Day Dispatch:
• • If your payment is cleared before 3:00 PM GMT, we will dispatch your order the same day.
  • Payments received after 3:00 PM GMT will be dispatched the next working day.
• Delivery Time:
  • We use various courier services for UK deliveries.
  • Most orders arrive the next day, but delivery times may vary depending on location, postal services, and other factors.
• Tracked Delivery:
  • All deliveries are fully tracked, and a tracking number will be provided and uploaded to eBay.
• Weekend Orders:
  • Our warehouse is closed on weekends.
  • Orders placed and paid for on Saturday or Sunday will be processed and dispatched on Monday morning.

This ensures your order is delivered promptly with full tracking for peace of mind. 🚚✨

• Accepted Payment Methods:

  • We accept PayPal, debit/credit cards, and other eBay-approved payment methods.
  • Payments must be made via eBay’s secure checkout.

• Payment Deadline:

  • Payment is required immediately for Buy It Now items.
  • For auction-style listings, payment must be made within 3 days of winning the auction.

• Order Processing:

  • Orders will only be processed and dispatched after full payment is received and cleared.
  • If payment is not received within the deadline, we reserve the right to cancel the order and relist the item.

• Security & Fraud Prevention:

  • Payments must be made from a verified eBay account.
  • We may contact you for verification if there are any issues with the payment.

• Cancellations & Refunds:

  • If you need to cancel an order, please contact us as soon as possible before dispatch.
  • Refunds for cancellations or returns will be processed in line with our return policy.

This ensures smooth transactions while keeping everything clear and professional for buyers. 🚀💳

We want you to be completely satisfied with your purchase. If you need to return an item, please follow the guidelines below.

Return Window

• You can initiate a return within 30 days of receiving your item.

Return Reasons & Conditions

1. Purchased by Mistake or Changed Mind

• The buyer is responsible for return shipping costs.
• Items must be returned unused, in their original sealed and unopened packaging.
• If the item has a manufacturer's seal, it must be returned with the seal unbroken and intact.

2. Defective Item or Not as Described

• Return shipping is free.
• The item must be returned in the same condition as received, including all packaging and accessories.

Important Return Instructions

• As per eBay’s Return Policy, you must provide us with a tracking number once you return the item.
• We recommend using a tracked and insured shipping service to avoid issues.

Refunds & Exchanges

• We aim to process refunds or exchanges within 2 business days of receiving the returned item.
• If a refund is approved, you will receive a cancellation request, which you must approve before the refund is processed.

We strive to make returns as easy and hassle-free as possible. If you have any questions, please feel free to contact us – your satisfaction is our priority!

We offer a 12-month warranty on both refurbished and new products, ensuring reliability and customer satisfaction.

Warranty Coverage

• This warranty covers manufacturing defects and faults that occur under normal use.
• To claim the warranty, please contact us via eBay messaging with details of the issue.

Warranty Conditions

• The item must not be damaged due to misuse, accidental damage, or unauthorised repairs.
• We may request additional information or photos to assess the issue before proceeding with the claim.

Returns & Warranty Claims

• Within 30 Days:

  • If you experience any issues within 30 days of receiving the item, you are eligible for a full refund, repair, or replacement (subject to inspection).
  • If returning due to a change of mind, the buyer is responsible for return shipping, and the item must be unused and in its original packaging.

• After 30 Days:

  • After the 30-day return window, we cannot offer a refund for change of mind.
  • If your item develops a fault within the 12-month warranty period, we will offer a repair or replacement only.
  • Refunds are not available under the warranty after the 30-day return period.

How to Claim Your Warranty

1. Contact us via eBay messaging with your order details and a description of the issue.
2. We will assess the claim and may request photos or additional information.
3. If the issue is covered under warranty, we will arrange for a repair or replacement.

We are committed to providing excellent after-sales support. If you have any questions, feel free to reach out – we’re happy to help! 🚀🔧

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.