Pictures shown may be stock images of similar items from this shop. Items delivered will be of the same or higher quality as shown in the listing.

Because we work with natural products, returns will only be accepted after receiving clear photographs proving that the item does not meet the expected quality.

We carefully pack parcels with all available documentation to facilitate fast delivery and customs processing. However, we cannot take responsibility for any duties charged or parcels seized by customs. If a parcel is returned to us, a refund will be issued for the contents only.

ITEM DESCRIPTION

All mounted items are securely delivered in plastic containers to prevent damage during transport. Papered specimens are packaged in glassine envelopes and include capture/breeding data and location when available.

A CITES certificate will be provided where required for auction/sale. CITES items are for sale within the UK only.

QUALITY: See picture. The photo shows the actual specimen unless stated otherwise. When using the “Buy Now” option, sample stock images of equivalent quality may be used.

• Listings titled “AS PICTURED” mean the item supplied will be similar to the one shown.
• Listings titled “SAME AS PICTURED” mean the exact item shown will be supplied.

HOW WE GRADE OUR LISTINGS (SPECIMENS)

As insect specimens are natural products (some bred, some wild-caught), quality can vary.

A1 – No visible imperfections; both antennae intact; no tearing, scratches, or missing wing parts (as perfect as reasonably expected from wild specimens). Minor leg damage may occur.
A1- – Very minor damage, usually limited to antenna damage or antennae supplied detached in the envelope.
A- – Minor damage such as antenna issues, light flight wear, small scratches, minor scale loss, or slight fraying on wing edges.
A2 – Noticeable damage such as significant flight wear, small rips, missing wing pieces, or damage to thorax or abdomen.
B / Second Grade – Damage similar to A2 but more pronounced. Typically suitable for parts replacement or artwork.

ABOUT THIS AUCTION / SALE

Payment must be completed within 5 days after the auction/sale ends. Unpaid orders will be cancelled automatically.

DELIVERY (INCLUDING PACKAGING)

UK Mainland: Royal Mail standard / 48hr / First Class large letter
For signed shipping (with tracking), please select the appropriate Royal Mail option at checkout.

Worldwide: Royal Mail International Standard parcel service (no tracking).
For tracked international shipping, please select the signed option at checkout.

COMBINED SHIPPING

We can combine multiple items to reduce or eliminate additional postage costs. Please message us at checkout, and we will send the updated total.

• Holding period for combined shipments: up to 6 weeks
• After this period, we cannot be responsible for parcels left in holding.

If payment is made without a request to combine, the package will be dispatched the next working day.

Shipping with insurance: price available on request.

All parcels are packed carefully to minimize the risk of damage to specimens.

CUSTOMER POLICY

We do not tolerate verbal abuse toward our team members.

We reserve the right to block customers who:

• Leave negative or neutral feedback or open a refund/exchange request without contacting us first
• Leave items unpaid more than twice
• Display rude or abusive behaviour toward our staff (taken very seriously)

Please check our other listings for more items.

 GENERAL DISCLAIMER:

None of the butterflies offered for sale are listed on Annex A of the EU Wildlife Trade Regulations

 All items listed here are legal to sell and buy under all UK and international laws and conforms fully to eBay’s own policies (http://pages.ebay.com/help/policies/wildlife.html).

 As required by the new EU legislation (ODR 524/2013) I hereby advice to the EU Commission's ODR  (Online Dispute Resolution) platform for the settlement of consumer complaints / disputes: http://ec.europa.eu/consumers/odr .