Terms of Business
Condition & Photos
· Preloved/used items may show expected marks or wear.
· Photos may show reflections or light effects.
· Please zoom into photos for condition before purchase.
· Stands/props in photos are not included.
· All measurements are shown in the photos.
· Items are sold as seen. Please ask questions before purchasing.
· All photographs form part of the description, so please review carefully.
New Items
· Supplied as originally bought, sometimes opened only for photography.
· If multiple stock, generic photos may be used.
Pre-owned Items
· All vintage and pre-loved pieces may display gentle signs of age and use, enhancing their charm.
· Cleaned and re-packaged before dispatch.
· Any faults or imperfections are shown in photos and listed.
· Sourced from reliable third parties (full history may not be known).
Packaging
· Items are packed with care using recycled or reused packaging where possible.
Delivery
· Dispatched within the stated timeframe.
· Not responsible for courier delays (e.g. strikes, late services).
Returns
· Accepted if faulty or not as described.
· Photographic proof required before return is agreed.
· Must be returned in the same condition, within the stated timeframe.
· Photographic evidence must be provided within 48 hours of delivery.
· Buyer covers return postage with tracking.
Damaged Items
· Photographic proof of damaged contents and packaging is required before a return is accepted.
· We will always try to seek a resolution.
· Photographic evidence must be provided within 48 hours of delivery.
Collections
· Sold as seen; no returns accepted.
Thank you for supporting our shop and choosing to buy new gifts or give preloved treasures a new home.