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- Immediate payment is required at checkout when applicable.
- Orders typically ship within 3 business days or earlier after payment is received (excluding weekends and holidays).
- Most items ship via USPS with tracking, though we reserve the right to use alternate carriers when necessary. Tracking will automatically be provided through eBay once your order ships.
- Priority Mail is not a guaranteed delivery service. Transit times are determined by the carrier and shipping delays are outside of our control.
- We ship internationally through the eBay International Shipping Program where available.
- Orders shipping to Alaska, Hawaii, U.S. territories, or locations outside the continental United States may be canceled if shipping costs exceed the calculated rate.
- We cannot ship using buyer-provided shipping accounts. Shipping must be purchased through eBay to maintain buyer and seller protections.
- For fraud prevention, serial numbers or identifying marks may be recorded prior to shipment. Serialized tamper stickers may be added to the item.
- If you experience any issues with your order, please contact us through eBay messaging before opening a return request. Many issues are related to compatibility or installation and can often be resolved quickly.
- Buyer is responsible for verifying compatibility before purchase.
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- Sapello Traders LLC is not affiliated with or sponsored by any manufacturer of the products listed unless specifically stated.
- We offer a 30-day return period from delivery.
- Items are sold without manufacturer warranty unless otherwise noted.
- Return requirements:
- Returns must include the same item originally shipped
- Items must be returned in the same condition received
- Items showing installation damage, misuse, alteration, or part substitution may be subject to deductions
- Buyer is responsible for return shipping for buyer-remorse returns.
- Free returns in select categories only.
- Sales tax is collected where required by law.
- We may use new or recycled packaging materials when shipping orders.
- If you have any questions, please contact us through eBay messaging. We appreciate your business and your positive feedback.
- Thank you for supporting a small women-owned business.
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