Thank you for visiting our store! 😊 We specialize in 100% authentic, Japanese-market sports equipment, sourced directly from authorized retailers and official brand stores in Japan. Every item is carefully inspected and lovingly packed before it heads your way!
The total price you see (item + shipping) already includes all U.S. import duties. Your order ships under DDP (Delivered Duty Paid), so there are no extra customs charges at delivery. 🎉
(State sales tax, where applicable, is calculated separately by eBay at checkout.)
Import duties, VAT, and other charges are NOT included in the price or shipping cost. These are the buyer's responsibility and are set by your country's customs authority. Please check with your local customs office before purchasing. 🙏
📄 We declare the full item value on all shipments. We cannot mark items as "gift" or declare a lower value, as this is prohibited by international shipping regulations.
📦 Dispatched within 4 business days of cleared payment.
⚡ We always ship using the fastest available method for your destination at the time of dispatch, always with full tracking. Because the best carrier and service can change depending on conditions, delivery times may differ from the listing estimate and, in some cases, may take a little longer than usual. Thank you for your kind understanding! 😊
🗓️ We do not ship on Sundays or Japanese public holidays.
📍 We ship only to the registered address on your eBay account. Please make sure your shipping address and phone number are correct and registered before purchasing.
🔁 Need to change your address? Message us before dispatch! If the item hasn't shipped yet, we can cancel the order so you can re-order with the correct address.
🫧 Every order is wrapped in protective bubble wrap and shipped in sturdy packaging to prevent transit damage. All official included accessories (bags, cases, spare laces, etc.) are always included! 🎁
🗃️ If the listing offers a box option: "With Box" ships in the original retail box. "No Box" ships without the outer retail box to reduce size and shipping cost — the outer box will not be included even if shown in photos, but the product itself is still brand new and unused.
If a shipment is returned to us due to an incorrect address, uncollected delivery, or refused customs charges, our outbound shipping and return-processing costs will be deducted from any refund. Please double-check your address and be ready for any local customs fees. 🙏
Questions about sizing, condition, or shipping? Just send us a message anytime — we're always happy to help! 😊
Thank you so much for shopping with masuhara-jp! ⭐🎌